"There was a booking not that long ago"
Me and my wife stayed in this hotel earlier this year, just find the little keyholder thing that they give us and my wife persuaded me to register and write this review in order to express our gratitude for the hospitality what we had in this great hotel. The staff were very nice, they were always on their feet and were able to answer our questions whenever we asked, during the daytime and night time. The rooms were quite nice as well, we liked the modern design of the room. The bed was a little bit soft for me, as I used to sleep in a little bit harder mat but it was OK. The only reason why I give 4 out ouf 5, is because not only the outside area was loud, and gave us a hard time to sleep but, our neighbours as well, we had to call one of the agents to end the party next door. (poor soul)
"Dirty room, rude staff"
The worst hotel I’ve ever been to!!! I really don’t know how did it get into the 4 stars cathegory. They don’t even have enough iron. If you want to iron your clotches, you need to go to the reception and ask for a key for the ironing room. Ridiculous! BUT THE WORST THINGS WERE THE ROOMS AND THE MALE RECEPTIONIST WHO WORKED AROUND 7-8pm ON 15th Jan. 2018. I had to change room several times. In the first room the walls had wet water marks on it. The second room smelled like cigarette and alcohol. And in the third room the toilet had dry urine marks on the soilet seat. Disgusting. And when the housekeeper came, she didn’t believe me, and said she can’t see anything. I had to turn the flashlight on my phone and show her the dry urine marks. And now here comes the story of this “gentleman at the reception”: Omg! He made such offending comments on me, that it made me cry. Here’s the story: I called the reception to inform them that a friend of mine is gonna stop-by for a chat and I asked the receptionist show to my friend where if the lift, give him my room number, let him in ect. Then he replied that if my friend wants to visit me, I have to pay extra, because my booking was made only for 1 person, and if someone else is spending the night there I need to pay extra. I told him that my friend is not staying here, just visiting me for a chat. Then this receptionist man said that some people book rooms in this hotel for just a few hours (to be together...I hope every one understands what I’m talking about)...and they book it for 1 person, to save money. And since my friend is visiting me just for a few hours, he assumed that I might making money with my body or something, and told me that I have to pay extra for the hotel room. I got so upset at this point!!!! He insulted me whith his dirty speculation. So offending! And how dares he! Disgusting!!!!! I don’t know how can he work there, and how can this happen in a 4 stars hotel. And whith his comments it became clear for me that in this hotel it might happen really often that people book rooms to meet call girls. What a dodgy place! So as you know I got really upset. Anyway I told him that on the website where I booked the hotel, it was written price/room not price/person. And I used to be a flight attendant, so I was living in hotels for years. And I also travel a lot in my freetime, plus I studied hotel management, and it’s called ROOM PRICE. They only charge extra if there are 3 person in 1 room, or if you are paying for a dining package. But he still kept telling me that I have to pay extra because the room was payed for 1 person, and for 2 it costs more, evenethough my friend is not spending the night there. I was curious so I went back to the website where I booked the hotel, and I checked the room prices. It was the same for 1 guest and for 2!!!! So Bumm! I was right. I will never come back! Will stick to Marriott and other hotel chains. This place is not only dirty, but also this male receptionist is also very rude. And I do NOT reccomend it for families...since according this receptionist they often have hotel guests who book rooms only for a few hours.
Very reasonable and comfortable for the price. Excellent location and friendly staff. Breakfast wasn't that good and our toilet brush was hanging off. Only flaws I have. Enjoyed the stay. I would definitely recommend this hotel
Great idea , poor realization ! I was so excited. Hate seeing this one go to waste. - unreasonable amount for deposit at the check in - breakfast area missing heat source / always had , at least, 2-3 layers of clothes / -minibar menu doesn’t match ( price list)with the items that are in ... minibar''' - unfriendly stuff ( maids) !!! And so many little things that could’ve been better!
"Beer weekend 8 brits abroad"
Stayed 8th dec till 11th 4 couples, very good hotel great location breakfast not the best. better to visit a local eatery for breakfast. The weather is freezing this time of the year so get wrapped up vast amounts of bars and restaurants. A beer will cost average £1.40 a pint. An expensive one £2.00 many sights to see and the Christmas markets are very good would recommend the hotel and would stay again 👍
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM