of TripAdvisor Travelers recommend this hotel
"Went for a drink came away dissapointed"
We went as a family to enjoy a drink the the stunning view today. We waited at the table, trying to get the waiter's attention. My husband went in to ask at the bar, but was told our order would be taken at the table. We waited another 10 minutes with repeated attempts to get the waiter's attention. Still no luck. We ended up leaving. The view is amazing but don't bother stopping in at the hotel.
"New years evening"
We’ve been a group of 25 people (in the age of 28 to 40years) and it’s been a wonderful evening. The service was exceptional and definitely above our expections. Thank you all (Service Team/Host) again for your service and hospitality.
"Decent hotel on the outskirts of the city"
This hotel is just on the edge of Zurich and takes around 20 mintutes on the tram to get into the City. It was much cheaper than the hotels we looked at in the city but it’s also quite nice being closer to the mountains. The rooms are quite basic but are very clean. We did have some issues getting hot water with our shower but as soon as we reported it they fixed it the same day. The hotel has a restaurant that serves food all day as well as a cheese fondue wooden shack that seems to be very popular so you need to pre book. The breakfast is good quality and is included in the price. Switzerland is very expensive so in comparison to other hotels closer to the city I would say it’s good value. If you are looking for high end luxury this hotel isn’t for you, but if you are willing to travel slightly further out of the city and want great views and good value then this is the hotel for you. The service we received from the staff was faultless, thank you for a great 5 night stay. If we came back we would choose a shorter stay as 5 days was too much.
"Graet view from above the city"
Situated close to Zoo and to Fifa. If you are looking for something in city center thats the wrong place. But public transport takes you to downtown within 15 minutes and definetly from here you enjoy one of the best views on Zurich city and the lake.
"Terribly slow, shocking wait staff comments"
Visited a year later with family for a quick meal and drink in the bar.. the service still extremely slow. Stunning location, extremely let down by very slow service. After 20mins the only waiter removed some of the old cups and dishes from our table. Once picking up a handful of items he went away and returned with menus. He went to walk away and I politely asked if he wouldn't mind taking the remaining two cups and saucers away. To which he responded 'did you think I wasn't going to take it - please don't insult me, I am doing my best here'.. ! I was shocked and speechless. Did this just happen'!'! Avoid this place if you are looking for good service. Prices suggest this would be a very well run and elegant place, that is far from the truth.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM