SPRINGHILL SUITES MIAMI AIRPORT SOUTH

A quick 2 night stay for a college tour visit mixed with a hospital visit. The staff at this hotel was so nice and so helpful you would think you were in a luxury resort. The staff went over and above to help you. The hotel is in the middle of a renovation so there is construction going on. The beds in our room were very uncomfortable so that is the only reason that they got a very good not an excellent review.

We stayed at this hotel before and after our cruise in Miami. The hotel was under renovation. Our first room was great. Big, spacious, comfortable. I really enjoyed our room. The staff wasn't bad either. One Hispanic lady I didn't like but whatever. My first issue was no shuttle service from the airport to the hotel. When we arrived via taxi we noticed lots of shuttle buses parked across the street with the hotel name so that was confusing. The food at the restaurant was ok. I had their chicken quesadillas and my husband had their wings and fries. They provide a complimentary breakfast service with hot breakfast. We missed it the first time but got to enjoy it the next 2 mornings. They had a wide variety of food from cold cereal to oats, fruits, assortment of bread to toast, scrambled eggs, waffle maker, juice, coffee and tea. It was good. Did I mention it was free' Well it was which is what Mde it even better. Since a soda was like $3.25 from the front desk. We're from Canada so we had to turn down the a/c because it was so strong in the room which is good. The heat works good too. I like to be warm and comfortable to go to bed. The hotel had a pool, gym and laundry room. We took advantage of all minus the pool. All the gym equipment was fairly new and in good condition and the machines in the laundry worked well also. The area is a little shady since there were always police parked in front of the hotel. Day and night.

We travel frequently and try to stay at Marriott properties whenever possible. I made this reservation last year when we booked two rooms because there was a free shuttle between the airport and the hotel. However, that was not the case when we stayed earlier this month and we had to pay for a cab. There was only one elevator available to customers (the other was used by a contractor) and we had to wait up to 15 minutes to go up/down. The food in the cafe was fine but there was only one harried, stressed person working the bar and waiting the table and it took approximately 45 minutes to get our food. Communication about the shuttle to the cruise port was lacking and many people were angry about that. I will say, however, that the staff was working hard to help everyone but some changes should be made to improve stays at this hotel.

It is clean and the room was nice. I would recommend this before a cruise. The breakfast was the standard Marriott Continental breakfast. I would recommend this for families as the rooms are quite spaciousness

It's close by the Port of Miami, very clean and nice size. The beds were comfy. Floors are nice to walk on. Their breakfast is ok too, fruit, waffles, bacon, sausage, turkey bacon, eggs and the regular continental breakfast. Very easy check in and check out.