of TripAdvisor Travelers recommend this hotel
"Poor reception and stained furniture"
As a Marriott Rewards member, I was able to check in "on line" (the site was down, so I called the hotel, instead.) . However, when I arrived at the hotel, I informed the receptionist that I had already checked in by phone, and the reply was very rude.....to the effect of "so what"..... I have stayed at a Marriott property over 48 nights last year, and have not had such a reception. The furniture in our room was tired and stained, too Very disappointing.
This hotel was clean, the staff was friendly, food was good, overall I had a great experience. The hroom was updated with nice furnishings to make for a very comfortable stay. The breakfast selection was nice, each day there were two types of scrambled eggs, a protein, fruit, cereal, oatmeal, (great)coffee/tea, waffles, and assorted breads and pastries. I ate from the hotel restaurant one night and the food was delicious. The only thing lacking were the restaurants in the neighborhood. I don’t drive and so I needed to walk or Uber wherever I needed to go. Walking to the local 7 eleven and Dunkin’ Donuts was a bit sketchy, but obviously that’s not the hotels fault. Luckily the location is very close to everything if you drive or take taxi’s. Fantastic value compared to other hotels/motels at similar prices.
"Very nice, great location for pre cruise!"
We stayed a couple nights before our cruise. Our room was a king suite, with sofa. Very roomy, clean and comfortable bed! We both slept very well. It was also quiet. The location worked for us as just a couple blocks away was the car lot we were parking our car and Port Miami was just a few miles away. Staff was extremely polite, professional and seemed to go out of their way to assist you. Breakfast was quite good. Fresh scrambled eggs with toppings like cheese, salsa, spinach leaves, fresh oatmeal and yogurt with a variety of different toppings. There was also Belgium waffles, toast, mini muffins, juice, coffee etc. Pretty decent and good. Definitely recommend.
"Fit our needs"
The hotel doesn't appear to be in a great area but we felt safe. We uber'd/lyft'd where we needed to go easily. The room was clean and well kept. What I will say is the free breakfast line was insane! I have never ever seen a line like this for a breakfast, so if you want breakfast get there early!
"Nothing fancy but comfortable"
This is your typical Marriott Springhill Suites. Not fancy but beds are comfortable and breakfast was good. The location is close to downtown and the medical center which is good. However the surrounding area is a bit sketchy looking so be prepared. It seems safe though and we had a good stay.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM