STARHOTELS EXCELSIOR

The hotel location is in the middle of everything, room is clean and well equipped. Breakfast is very fine and service at the restaurant itself is very good, the only bad thing in this hotel is the extra charge they do for parking your car !!!

I frequently stay in hotels around the world either on business or vacation. This hotel is located across the road from the train station in Bologna, so easy to find if you arrive by train. Also a good location, if Bologna is your base and you are making day trips to other parts of Italy by train. The foyer is modern in appearance, there are plenty of comfortable couches for guests to relax on. There is a small bar and a dining area at the end of the foyer. Rooms are accessible by lifts, bedrooms were spacious and very clean. Each room has a minibar and Tea/Coffee making facilities. I was impressed by the modern key card system and electronic privacy (Do Not Disturb) signs that you can access from your bedside. All staff I came in contact with from reception to the restaurant were friendly and welcoming. Breakfast is self service with standard European choices of hot and cold items. It can get busy in the mornings so get down there early if possible. The only issue with breakfast, was that on 3 mornings, one member of the waiting staff, asked us did we want coffee. On each morning after ordering the coffee, she would then forget to bring it, after the second time we just laughed and said we better check with someone else. I usually wouldn't pass comment on something as trivial as that, but as it happened 3 times, I think it is worthy of a mention. The other staff were in the breakfast room were very helpful and prompt in remedying the situation, when I alerted them to the fact that the coffee did not seem to be arriving. The breakfast room manger was really nice and apologised for the delay. He was highly professional in his approach. The main square in Bologna is about a 10-15 minute walk away. I would recommend this hotel in Bologna and I would return again.

We decided to stay here because it is literally across the street from the train station and when you are travelling through Italy on the train with kids and backpacks- you welcome the proximity. This hotel is also just a short 10-15 walk to the centre square and it takes you down the main road with all the shops. We would walk over to view the sites and have dinner, the walk back to digest our food and wine. We really enjoyed the cleanliness of the hotel and it's modern amenities. It's much like a Westin or a Fairmont in North America -so if you're used to that style, this will be great.

We stayed with another couple in separate rooms. So convenient as directly opposite the railway station and a 5 to 20 minute walk from the main historic attractions and shopping. Very clean reception and other staff spoke excellent English. We dined in the Eatitaly restaurant and the food and service was great. We also had the breakfast which was delicious. I thoroughly recommend as one of my most important factors in booking any accommodation is the quality of the bathroom which was first rate. We had a corner room no 505 which had two windows but wasn't noisy at all

The location was key for us as we were simply staying overnight. It was an efficient hotel to check in and out of and the rooms were clean. They allowed us to store bags for a day and breakfast was very good.