STARHOTELS MICHELANGELO ROME

I stayed here as I wanted to ensure I had close access to many of the sights of Rome. This one is literally next door. The decor in the rooms and lobby is elegant and tasteful, and the rooms, though a little on the small side, were very clean and comfortable. I'm very attentive to cleanliness, and I really didn't even see much in the way of dust. The linens and sheets were much cleaner than what I'm used to in the States. The bathroom was a good size for the room and there were always ample toiletries. The hotel service employees, from the wait staff to the reception area to housekeeping were all very friendly and helpful. The only area that could be improved was the hotel restaurant food. Perhaps they should stick to traditional Italian fare, as the some of the food just didn't work. The grilled chicken was a little bland, and the hummus was served almost like a warm soup. It was odd. The pastries were quite good, though. Overall, though, a very comfortable and pleasant stay for the price. Would recommend.

My wife and I have traveled to over 20 countries and hundreds of places in the States and have never written a bad review but our group of 12 had such rude treatment by hotel staff that I thought it appropriate to let other travelers know of our experience . From desk personnel to Bellmen they acted like they had no interest in our having an enjoyable visit to Rome! I have never had bellmen and hotel staff yell at me for moving my own luggage or asking for information about transportation. Yes, they chose to ridicule me and several others in our group. Completely unacceptable!! We felt like we were imposing when we did little things like asking for a card with the hotel address on so we could be sure to give our taxi driver the right information. It is unfortunate that the staff was so condescending and rude because they have nice but small rooms and a great location in proximity to the Vatican. I give the facilities a 7 of 10 and the staff and guest hospitality less than a 1.

We stayed here for 3 nights at the end of our 3 week honeymoon in Italy. We paid ~£130 a night and this was by far the poorest value for money on accommodation during our trip. Our room was 623 which was very small; so small that I could not walk down one side of the bed without shuffling sideways - and I am a slim 28 year old man. No breakfast was included for this cost and the wifi was slow - however if you upgraded your room (at a cost) you could get faster wifi. Lobby and bar were nice but generally, we found this hotel to be overpriced.

The location is wonderful, one block or so from St Peters square. Piazza Navona is a twenty minute walk across the river. There is loads to see just south of the hotel, as well there are many restaurants and cafes in the area. Check in was confusing for the staff despite our tour guides pre work, we were with a tour group. The room was clean and comfortable. Wifi worked well, I could find only one outlet for charging devices. Breakfast was excellent. Air con was sad in that you had to call reception to raise or lower the temp. There was no instructions on this so I spent some time trying to figure out why no matter which buttons I pressed, the fan kept blowing. Maybe not five star, just my opinion, but certainly a very good Rome hotel for the Vatican area.

Stayed for 2 nights -- room was relatively good, but everything else was just "ok". staff was "ok" and formal - definitely not "great". They were a little bit looking down (not sure why) when we were taking with them, had a feeling the staff always give us the most expensive option for service, rather than to be helpful: for example, when I asked for a couple packs of Nescafe to prepare coffee in the room (we used all ours that we had due to jet lag) -- I was sent to bar where I paid $8 for 2 coffees. Seriously' you cannnot find 2 packs of cheap Nescafe coffee' the restaurant and bar were expensive and empty during our stay. Looked strange -- all restaurants around were full. no gym Breakfast was "very modest" - "motel type" breakfast Conclusion: in this hotel, you will get a relatively good room with formal and average service. this hotel left no impression or memories -- it is a "faceless" hotel.