of TripAdvisor Travelers recommend this hotel
"Not so good and very good"
I stayed two nights, but in different weeks: The first night I got a single room which was quite gloomy, not a nice place to spend time in. It was also placed with stairs between the elevator and the room, not so nice when you have heavy luggage. Very noisy vents outside room. The second night I got a very nice double room higher up. Quiet, spacey and a good place to spend time. Breakfast is good. There was a porter outside when I arrived the first time, but not the second. My bookings were made through a travel agent's website, and the terms for the search were the same. As some things might be blamed on this, the huge difference in rooms can not. This is the sole responsibility of the hotel. Will try another hotel next time I need to spend the night in this area. Note: Stairs in front of hotel and immidiately inside the doors make entry difficult if you have heavy luggage, and near impossible if you have trouble walking the stairs. There might or might not be a porter by the entrance.
"rude staff, worn off furniture"
Check in was very problematic, but they don't take you to the room and Show it to you. The first room they gave me was not totally clean and right next to the Elevator, which is noisy. The second room was ok, but still somewhat dirty, the furniture is worn off, the room is dark and there is just a small bed. Generally, the hotel calls itself 5 star but is little better that a 2 star.
"Fab 5-star hotel beside central station"
I stayed here for 2 nights for a visit to Frankfurt. The hotel is very comfortable and very well run. The breakfast has a great range and is delicious. The rooms are nice and spacious and have luxurious bedding.
The name of the hotel promises more than the hotel can live up to. No doubt a very nice hotel some decades ago, but it is a bit in need of a modernisation. In particular I was surprised over the old fashioned room. But fantastic location and friendly staff made me very happy anyway. 20 meters from the train station and still a quiet hotel. Not bad.
The hotel is really close to the train station which was very convenient for us ... Also very central. So location is a definite plus. My room was neat, clean and good in size. The bathroom was big enough but only the basic amenities were offered ... The best thing about breakfast besides the wide variety is the long stretch of time (6 to 11 am) which is nice if you like to sleep some .. and then have an almost like brunch .. The service is good in general, the staff were smiley and helpful. All in all it was a good experience!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM