of TripAdvisor Travelers recommend this hotel
"Not living up to the brand"
I sometimes feel there's Steigenberger Hotels, and then there's other Steigenberger Hotels (like this one or the one in Dortmund). The latter somehoe don't meet the upper class expectation one has. This one in Frankfurt is right next to the main train station. Which is an ugly part of town and unless you need a train in the morning, I don't know why you would choose it. Lobby, entry halls etc. look like luxury, 5 star, but the room I had needed a makeover urgently, stains in the carpet, old furniture etc. It's not a bad hotel, and the staff was very friendly, you can surely spend a night or two - but don't expect that 5 star feeling in your room.
"Great location, nice service"
Just step away from central station (hbf), nice room facilities (bath, shower, working desk, coffee machine, iron, umbrella, safe) Breakfast is good, can order hot food like eggs and sausages. Sauna and fitness is on 6th floor: good! Only one thing, wifi is not that fast.
"Excellent location, friendly staff, comfortable rooms"
The hotel is part of the Steigenberger group and considered a 5 star hotel. Location at the Main train station is very convenient for business travelers but also for tourists. The rooms could be a bit larger but are very comfortable. Staff is very friendly, mini bar is free and WiFi actually works well. I am staying there almost always when in Frankfurt.
Nice 5* hotel, very good rooms and service, good value for money. Superb breakfast. Centrally located. Nice staff. Good sauna. You feel like in the heart of the city, buzzling, yet quiet. At the central station, convenient.
"Hotel is good but not amazing "
Nice hotel, great location next to train station, quite and clean but nothing more. For a hotel with that category I would expect more. But if you visit Frankfurt for a short business trip it’s a good place.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM