Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is located on the Caribbean beachfront in Cancún’s Hotel Zone, just a 20–30 minute drive from Cancún International Airport. The resort is close to popular beaches like Playa Gaviota Azul and Forum Beach, and within a short distance of La Isla Shopping Mall, providing convenient access to local attractions, dining, and entertainment.
Boulevard Kulkulkan Km 11.5, Cancun, Mexico - Hotel Zone
Amenities
Entertainment & Leisure
Fishing nearby
Pool umbrellas
Television in common areas
Ecotours nearby
Beach
Beachfront
Direct access to private beach
Beach cabanas (surcharge)
Beach sun loungers
Beach towels
Swimming pool
Outdoor swimming pool
Children's pool
Pool sun loungers
Kid's club
Children's playground
Indoor play area
Excursions
Entertainment staff
In-house entertainment
Live entertainment
Nightclub/DJ
Concerts/live shows
Games Room
Reception services
24-hour front desk
Reception
Concierge
Currency exchange
ATM/cash machine on site
Early check-in
Late check-out
Porter
Luggage storage
Tour organisation
Tourist information
Parking Facilities
Private parking
Valet parking (surcharge)
Free self parking
House Rules
Children welcome
Pets not allowed
General amenities
Proposal/romance packages available
Gift Shop
Air conditioning
Chapel/shrine
Designated smoking area
Designer stores on site
Disabled access
Elevator
Garden
Gift shops or newsstand
Safety deposit box
Shops in hotel
Terrace
General services
Wedding services
Wedding
Wi-Fi
24 hour security
Free WiFi
All Inclusive Options
Family Plan
Babysitting
Multilingual staff
Honeymoon
VIP Facilities
Security
Doctor on call
Fire safety compliant
Dining
Vegan menu options available
Restaurant
Gourmet restaurant
All-Inclusive meal plan
Breakfast
Buffet breakfast
Bar
Snack Bar
Lounges & Bars
Cafe / Bar
Room service
Coffee shop or cafe
Food & Beverage outlets
Afternoon tea
Alcoholic beverages
Vegetarian dishes
Couple's private dining
Wine cellar
Cleaning Services
Full service housekeeping
Dry cleaning
Laundry valet service
Ironing service
Business facilities
Banquet hall
Meeting rooms
Business centre
Conference facilities
Copying & printing facilities
Fax/photocopying
Meeting/Banquet Facilities
Room services & amenities
Stunning views
Family rooms
Daily maid service
Room adapted to disabled people
Heated guest rooms
Wakeup service
Wellness facilities
Steam bath
Spa treatment room(s)
Spa
Spa / Wellness Packages
Wellness facilities
Massage
Beauty & skincare treatments
Couple's treatment rooms
Facial treatments
Aquatic center
Outdoor jacuzzi
Sauna
Spa Lounge / Relaxation Area
Fitness centre
Beauty salon
Hairdresser
Non-smoking rooms
Transport Services
Scooter/moped rentals nearby
Airport transfer
Limousine service
Taxi
Car hire
Car with driver
Shuttle service
Sports & activities
Sailing nearby
Golfing nearby
Bike rental
Cycling
Diving
Hiking
Kayaking
Snorkeling
Water park
Waterslide
Conditions
Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
American Express, Visa, MasterCard
About this property
Location
Mexico>Cancun>Hotel Zone
Number of rooms
487
Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
Reviews
Prestigia Reviews (8)
Tripadvisor Reviews (18073)
4.4 /5This average is based on 18073 reviews
Cleanliness
Sleep quality
Value
Service
Location
A
alejandrotE8965ODAugust 2026
Great stay
They have the best entertainment group. Cristian, Cristian (Drake), Luis, Miguel and Gilberto are great. They have a variety of activities: waterpolo, beach volleyball, pool volleyball, beach soccer, ...
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B
Bhatt8573August 2026
Photos are deceiving - Vegetarians won't enjoy food - AC in room does not work
Strict vegetarians - stay away from this hotel. If you cannot handle a non-working AC, stay away from this hotel. There are two pools that were overcrowded. We had a working jacuzzi that gave out yell...
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L
L5235LEtraviscAugust 2026
if you are looking to relex look no further
This place is great to relax and recharge. The Explorers club for kids is amazing. The kids had a lot of fun and it gave my wife and I time to be together as well.
P
P6786VDazizaAugust 2026
Love it
One vacation at Sunscape was great.
The food was good and the workers are very nice. Also the waiters and everyone was amazing.
Great stay
They have the best entertainment group. Cristian, Cristian (Drake), Luis, Miguel and Gilberto are great. They have a variety of activities: waterpolo, beach volleyball, pool volleyball, beach soccer, ...
show more