Perfect location, friendly, welcoming Staff and great service.Comment of S. Vagn , Denmark the 2016-10-06
Stayed for 3 nights - great rooms in modern clean hotel. Great and full breakfast. Location at the centre of the commercial district and loads of restaurants nearby. Staff most freindly, they took time to explain things, help us with itineraries and restaurants. Excellent service thank you.
"First rate staff"
While clearly a business hotel the staff looked after us extremely well particularly the French receptionist who planned out our whole sight seeing itinerary for us and made some great recommendations for both restaurants and sites of interest. The breakfast was excellent and the room clean and tidy - just wish the air conditioning had been quiet and efficient
Second stay at this hotel, another great stay, great location and very friendly staff. Rooms are very clean with nice view.. had different meals and they were all just great. The staff would do everything to make your stay more comfortable and your life easy
We stayed on a four day city break in this Hotel earlier this year. Firstly it does look a little strange when you arrive with the Reception being accessed by way of a lift from street level. Many travellers have mentioned this as it is certainly unique in my experience but not an issue. The concierge greets all arrivals at street level and will happily bring you up to the very large Reception area. The Reception staff are efficient and welcoming albeit in a slightly Germanic fashion but are only too delighted to answer any questions you may have regarding your stay in Berlin and the facilities of the Hotel. The location is in an upmarket safe area with several quite good Restaurants within walking distance. The metro and Hop on Bus are also just a few minutes from the front door and the famous department store known as KeDeWe is 10 minutes walk. Treat yourself and visit this store just to people watch if nothing else. Breakfast has a wide choice for all tastes and an omelette of the day can be ordered and cooked to your taste. The staff are friendly and efficient. We stayed on the third floor and the rooms are clean and business like with plenty of sockets. Overall I would say that for the price and location it is an ideal choice for your short stay in Berlin. Not really anything negative to say at all.
i've stayed at Swissotel Istanbul, Moscow, Geneva and Swissotel Berlin is quite different from them in bad sense receptionists, minibar, shower, wardrobe, luggage service, operator etc were out of order
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM