Perfect location, friendly, welcoming Staff and great service.Comment of S. Vagn , Denmark the 2016-10-06
"Excellent Hospitality during our stay!"
Ahh.. thinking about this hotel gave me sweet memories. Not only that the staff were friendly, the hotel itself was well equipped and well appointed. Nice interior finishes and they really take care of their customers. I subtly hinted that we were celebrating our wedding anniversary and they surprised us with a little touch - upon returning to our room there was a little card with macaroons and raspberries! The breakfast selection in the morning was excellent. There were made-to-order warm dishes available and a wide variety of buffet. The gym was nicely set up with a sauna so guests could enjoy. I used the gym with no troubles and also you could do a run near the Tiergarten. The hotel provided a few running routes for you to follow. Any further requests were met with nice gestures and excellent service. If Swissotel Berlin were closer to Melbourne I would've stayed here every time! The price also reflects the services you get, which was worth it.
"Great location & service"
Located a short walk to high street shopping as well as 10 mins walk to KuDeWe, this hotel is conveniently located and only a short ride to Tegel airport. Excellent service by staff, great breakfast spread, spacious room. Pleasant stay.
"Excellent Accommodation in centre of Berlin"
In this hotel everything is done to ensure a comfortable stay. Absolutely, the staff is curtous and attentive. It's a mordern building, the rooms are high standard equipped. You can have a rich breakfast with a view over an intersection of the Kurfürstendamm. So it's well located in the centre of Berlin. For me the Swissotel was a great choice. I would like to note unfortunately in standard rooms there aren't any sockets close to the bed. In my opinion this is incomprehensible in times of mobile devices. And the hallway on the floor of my room was in the morning and in the evening a bit dirty.
"Great Hospitality at the Center of Berlin"
Fast check in, Nice stuff, very welcome, Clean and big room, all facitilies include, Large breakfast all include, Free Wifi, great value for money! In the ceter of the all the shopping and resturants, very comfortable!
"Not a five star hotel"
Sorry, but this hotel is far away from what you expect from a 5 star hotel. We were a group of about 40 people from Norway. Small rooms, tiny bathrooms and a very poor minibar. Rooms had carpets looking like 1970. Room service was also next to nothing. Location was good, but when you book a 5 star hotel this was more like a 3 star. I do not recommend this hotel, it was a Big dissappointment. This hotel did not make our tour to Berlin a highlight.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM