Swissotel Chicago

323 East Wacker Drive, Chicago, United States - Near East Side
4.4
Very good
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Lake View Room 2 Double Beds Accessible
In-room safe
Laptop-friendly workspace
Telephone
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Lake View Room 2 Double Beds Accessible
Flexible Rate
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Classic Room, 1 King Bed
322 sq ft
In-room safe
Laptop-friendly workspace
Telephone
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Classic Room, 1 King Bed
Flexible Rate
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Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View
322 sq ft
In-room safe
Laptop-friendly workspace
Telephone
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Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View
Flexible Rate
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Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View
322 sq ft
In-room safe
Laptop-friendly workspace
Telephone
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Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View
Flexible Rate
Lake View Room 1 King Bed Accessible
Pay movies
Smart TV
Flat Screen TV
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Lake View Room 1 King Bed Accessible
Flexible Rate
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Classic Double Room, 2 Double Beds, River View
322 sq ft
Housekeeping on request
In-room safe
Laptop-friendly workspace
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Classic Double Room, 2 Double Beds, River View
Flexible Rate
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Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View
322 sq ft
In-room safe
Laptop-friendly workspace
Telephone
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Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View
Flexible Rate
hotel room image
Classic Double Room, 2 Double Beds
322 sq ft
Bathrobe
Designer toiletries
Bathroom Amenities
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Classic Double Room, 2 Double Beds
Flexible Rate
River View Room 2 Double Beds Accessible with Roll In Shower
In-room safe
Laptop-friendly workspace
Telephone
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River View Room 2 Double Beds Accessible with Roll In Shower
Flexible Rate
Classic 1 King Bed Accessible with Roll In Shower
In-room safe
Laptop-friendly workspace
Telephone
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Classic 1 King Bed Accessible with Roll In Shower
Flexible Rate
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Premier Corner Room, 1 King Bed, City View
419 sq ft
Bathrobe
Designer toiletries
Bathroom Amenities
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Premier Corner Room, 1 King Bed, City View
Flexible Rate
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Classic Room, 1 King Bed, Lake View (Lake View)
322 sq ft
In-room safe
Laptop-friendly workspace
Telephone
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Classic Room, 1 King Bed, Lake View (Lake View)
Flexible Rate
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Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View
322 sq ft
Designer toiletries
Bathroom Amenities
Grab bars
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Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View
Flexible Rate
hotel room image
Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View
322 sq ft
In-room safe
Laptop-friendly workspace
Telephone
show more
Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View
Flexible Rate
River View Room 1 King Bed Wheelchair Accessible
In-room safe
Laptop-friendly workspace
Telephone
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River View Room 1 King Bed Wheelchair Accessible
Flexible Rate
Classic 2 Double Beds Accessible with Roll In Shower
Bathrobe
Designer toiletries
Bathroom Amenities
show more
Classic 2 Double Beds Accessible with Roll In Shower
Flexible Rate
River View Room 1 King Bed Accessible with Roll In Shower
Housekeeping on request
In-room safe
Laptop-friendly workspace
show more
River View Room 1 King Bed Accessible with Roll In Shower
Flexible Rate
Classic 1 King Bed Wheelchair Accessible
In-room safe
Laptop-friendly workspace
Telephone
show more
Classic 1 King Bed Wheelchair Accessible
Flexible Rate
hotel room image
Classic Double Room, 2 Double Beds, Lake View
322 sq ft
In-room safe
Laptop-friendly workspace
Telephone
show more
Classic Double Room, 2 Double Beds, Lake View
Flexible Rate
hotel room image
Classic Room, 1 King Bed, City View
322 sq ft
In-room safe
Laptop-friendly workspace
Telephone
show more
Classic Room, 1 King Bed, City View
Flexible Rate
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Executive Suite, 1 King Bed, City View
753 sq ft
Bathrobe
Designer toiletries
Bathroom Amenities
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Executive Suite, 1 King Bed, City View
Flexible Rate
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Classic Room, 1 King Bed, River View
322 sq ft
Pay movies
Smart TV
Flat Screen TV
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Classic Room, 1 King Bed, River View
Flexible Rate
River View Room 2 Double Beds Accessible
Bathrobe
Designer toiletries
Bathroom Amenities
show more
River View Room 2 Double Beds Accessible
Flexible Rate
Classic 1 King Bed Accessible
In-room safe
Laptop-friendly workspace
Telephone
show more
Classic 1 King Bed Accessible
Flexible Rate
hotel room image
Premier Room, 1 King Bed, Lake View, Corner
419 sq ft
Housekeeping on request
In-room safe
Laptop-friendly workspace
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Premier Room, 1 King Bed, Lake View, Corner
Flexible Rate
Classic 2 Double Beds Wheelchair Accessible
In-room safe
Laptop-friendly workspace
Telephone
show more
Classic 2 Double Beds Wheelchair Accessible
Flexible Rate
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Suite, 1 King Bed
753 sq ft
In-room safe
Laptop-friendly workspace
Telephone
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Suite, 1 King Bed
Flexible Rate
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Executive Suite, 1 King Bed
753 sq ft
Bathrobe
Designer toiletries
Bathroom Amenities
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Executive Suite, 1 King Bed
Flexible Rate
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Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View
322 sq ft
In-room safe
Laptop-friendly workspace
Telephone
show more
Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View
Flexible Rate
hotel room image
Classic Double Room, 2 Double Beds, City View
322 sq ft
Bathrobe
Designer toiletries
Bathroom Amenities
show more
Classic Double Room, 2 Double Beds, City View
Flexible Rate
Classic 2 Double Beds Accessible
In-room safe
Laptop-friendly workspace
Telephone
show more
Classic 2 Double Beds Accessible
Flexible Rate

Location

Just steps from the Magnificent Mile in the heart of Chicago, Swissotel Chicago is ideally located with spectacular views of the Chicago River, Lake Michigan, the famous Navy Pier and Millennium Park. The hotel is serviced by several forms of public transportation and is close to many stores, restaurants and places of interest.
The Swissotel Chicago is 27 km from Chicago International Airport.

323 East Wacker Drive, Chicago, United States - Near East Side

Amenities

Room services & amenities

  • Hypoallergenic rooms
  • Family rooms

Wellness facilities

  • Massage
  • Indoor pool
  • Heated swimming pool
  • Indoor jacuzzi
  • Sauna
  • Fitness centre
  • Use of nearby fitness centre
  • Non-smoking rooms

House Rules

  • 100% non-smoking hotel
  • Small pets allowed

General services

  • Wi-Fi
  • Wedding
  • Free WiFi
  • WiFi (surcharge)
  • Babysitting
  • Multilingual staff
  • Daily newspaper

Reception services

  • 24-hour front desk
  • Concierge
  • ATM/cash machine on site
  • Express Check-in / Check-out
  • Porter
  • Luggage storage
  • Tour organisation

Business facilities

  • Business centre
  • Computer station
  • Concierge lounge
  • Conference facilities
  • Fax/photocopying
  • Meeting/Banquet Facilities

Dining

  • Restaurant
  • Breakfast
  • Bar
  • Lounges & Bars
  • Room service
  • 24 hour room service
  • Coffee shop or cafe

Parking Facilities

  • Private parking
  • Self parking (surcharge)

Cleaning Services

  • Dry cleaning
  • Laundry facilities

General amenities

  • Air conditioning
  • Disabled access
  • Elevator
  • Fireplace
  • Grocery / convenience store
  • Safety deposit box

Sports & activities

  • Billiard table

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
American Express, Visa, MasterCard, Discover

About this property

Location
United States>Chicago>Near East Side
Number of rooms
661
Swissotel Chicago

Reviews

  • Prestigia Reviews (3)
  • Tripadvisor Reviews (7224)

4.3 /5This average is based on 7224 reviews

Cleanliness
Sleep quality
Value
Service
Location
X
xannemaexLos Angeles, California Oct 2025

Great experience

It was a very busy night when our large group checked in on Oct. 29, 2025. However, the front office manager, Simona, was extremely helpful and accommodating to all of us. She is awesome and we really...

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C
CuriousWandererAPChicago, Illinois Oct 2025

Avoid like the plague

The hotel lost my prepaid reservation and offered to let me pay twice again what I'd already paid for the night. The strange man at the front desk with a ponytail on his chin kept saying that he was m...

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TW
Trevor W Oct 2025

Best customer service

Simona was SO friendly as we walked in the front door. We lost our luggage and she made sure we got a nice room And it was all taken care of. The best customer service!

Z
zelleicecollierChicago, Illinois Oct 2025

10/10

i really enjoyed my stay here at the Swissotel. i booked a stay here to celebrate my anniversary. Check-in was a smooth experience. I had the privilege of meeting Simona at check-in. She was very nice...

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KT
Kim T Oct 2025

Highly recommend the Swissotel for conferences or leisure travel.

This was our third year having a conference at this hotel. The banquets staff are always so gracious, helpful and friendly. The rooms are always clean and if there is ever an issue, the front desk tea...

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