of TripAdvisor Travelers recommend this hotel
"Nice hotels but uncomfortable beds"
I stayed 4 nights in the hotel during a business trip. The hotel itself is very good with nice large rooms (room at 19th floor). I can see that other guests have complained about a glass door to the bathroom, that was not the case in my room (thankfully). My complaints are the following: 1) The bed was extremely hard, almost like lying down on a wooden plank. I must admit that I prefer my bed just a bit softer, so you can feel that you actually sinking just a bit. 2) On the first night my colleagues and I decided to eat in the buffet at the hotel due to a long day travelling. This was a disappointment. There was little on offer except craps, lobsters etc. If you are not too fond of seafood it was difficult to get a meal. There was a bit of smoked salmon but it took a couple of questions before it was refilled everytime they ran out. There were also some type of steak (which tasted excellent) that also kept going out of stock. The rice was hard from just laying there. All in all not a very good experience. On the following nights we opted to eat elsewhere. I had no issues with either check-in or check-out and in general it was a pleasant stay.
"Good location, nice surroundings"
It`s really nice hotel with comfortable and well equipped rooms. The bed was almost too hard to sleep on but just almost. The gym could be a bigger and more equipped but one can train if there is knowledge. The surroundings have a lot of trees and green- unbelievable to think you are in China.
"Great location, dated property, questionable value."
Booked this hotel due to its proximity to metro. It was in fact bustling with many expats seemingly here on business from western countries in the fashion business. This may be one reason they can charge the prices they do for a older property. We did stay in the club level and compared to more modern offerings the rooms here were oddly formatted, small, and lacked space in keys areas such as closets and bathrooms. I am sure the larger accounts get massive discounts on rates but we did not have that leverage. Most likely will not stay here again unless we can get much lower rates.
"Centrally located and extremely convenient"
As someone who had lived in Shanghai for a little over a year, I booked the Swissotel Grand Shanghai because I knew its location was very convenient. It's easily accessible and directly at the subway line (Jing'an Temple, lines 2 and 7), with lots of malls and local businesses nearby. It was particularly advantageous when we went to Shanghai Disney because we got up early and took the subway one stop over to the 11 line without having to deal with the morning rush. I have two minor things I would change: in the bathroom, the counter next around the sink is rather cramped. There are a lot of toiletries on offer and the face towels and glasses are placed there as well. However, this leaves very little room for putting any of your personal toiletries there if you bring them. It would be better to have an extra shelf to make some more space. Second complaint is that the water in the shower took a little longer to heat up, which is again, very minor and something I could easily deal with. Otherwise, we didn't really take advantage of all the amenities and conveniences a hotel like this offers since we had lived in Shanghai previously. So whether you're visiting the city for your first time or you've been there a ton, I think it's a great hotel for both situations.
"Perfect location "
Swissotel Shanghai is located in a great spot, just next the Jing'an Temple and Jing'an Park it is in the high end part of town. The service is definitely 5 star, with helpful concierge, beautiful rooms and the lounge bar on level 1 offering a hub for visitors to meet and have a drink/food. It is opposite a shopping mall which has a range of shops, including a pharmacy and next door is a convenient store. Also walking distance to the metro. Would stay here again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM