"Confortable and well located along Moscow river"
Just spent 3 days recently and I have been very pleased. Warm welcome at the reception and the luggage help. Maybe not just beside tourists attractions but nice walk (for me run) along the Moscow river up to the Red square! Room big enough, confortable and well maintained Really enjoyed my short stay
"A bad experience"
I booked and paid executive room with.access to lounge and hotel only said that lounge was closed after check-in Only after check did they said that the lounge was closed, and also the spa and gym. To compensate the lounge , they gave me lunch and dinner , a mediocre food, with the worst dishes in the restaurant. I canceled the second day and had no way to cancel everything further than having to find another hotel in Moscow. The worst thing was the total lack of professionalism in not being warned that hotel was working precariously in advance and only informing after the check in done and deadline of cancellation exhausted. When I left hotel I asked not pay the stay of one day, since I lost every all afternoon looking for another hotel for the second day in Moscow..They should cancel everything and still provide transportation to another hotel. Total lack of professionalism for a hotel of a network as reputable as the Swiss where until then, I´ve had only had great experiences and praised in the reviews on tripadvisor and booking.com In short, They had to warn all clients that thet didn´t have ececutive rrom with lounge acess Location is bad far from everything
"Excellant well-located hotel"
Swissotel Krasnye Holmy Moscow is a really luxurious hotel, well equipped and well maintained. Room are spacious which each including a well provisioned coffee corner, safe, really comfortable closet and good size beds. The room also has a small but efficient work station that includes a work desk, phone, LAN connection and multiple power outlets. The hotel offers free WiFi and a premium bar. Rooms and hotel corridors and public areas are very clean. The loby is very impressive and the staff are always available for any possible question or request. In addition to the receptionists, the front desk also provide concierges services. I can assume the staff knows English, since we communicated in Russian, but in any case they were very helpful. They even prepared breakfast take-away boxes for us when we needed to check out early with really marvelous content such as yogurt, fresh fruit, sandwitches and beverages, a real treat. We had breakfast in this hotel which was very satisfying with a large variety of breads, meats, fruit, cereal and even a la carte cuisine. Coffee is served to the tables upon request. The hotel is well situated at a 10 minute walking distance from various restaurants, coffee shops, a 24 hour pharmacy (where you can also buy some basic provision - you may need to know a bit of Russian) and some 20 minute walking to the nearby Metro. From some of the hotel rooms there is a great view of the Moscow river. A great hotel (but mind the price).
"Lovely View and excellent service "
Right in the middle of the Moscow city with large rooms and excellent view from each end We enjoyed the Bfast on all three days with live omelette counters, Fresh orange and carrot juices and the range of bakery products Indian Veg food though has very limited options Though we couldn't spend time on the roof top sky bar but it's worth a visit to have a drink and Drool over the city
"Paradise in the center of Moscow"
We stayed in the Swissotel for a wedding anniversary and it was the best choice ever. The staff was very friendly and nice. The room was amazing with the breathtaking view on the river and the city - we even kept the curtains open to see the sunset and the sunrise. SPA area is fantastic, we relaxed in Jacuzzi, swimming pool and sauna. One of the greatest advantages of the hotel is the rooftop bar City space where very cool cocktails are served. We enjoyed a great breakfast in the morning with a variety of fresh juices and bakery. Hopefully we will come back again!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM