"Convenient; central to all attractions with the train station just under the hotel."
Super convenient; next to main train station Namba. All within walking distance to shopping areas and eateries. Room was a good size although they should upgrade the mattress and cleanliness of the rooms. Staff are friendly.
"if the front desk， she has welcome smile， the hotel would be great...."
if the front desk， she has welcome smile， than the hotel would be great...On the chicking in time， she is so unfriendly and horse face(if i can say)。 I was stay on the 17th of Jan, the room is very nice on the 3405， great location and great view，and great room clean. A little to complain, 3405 is executive club room, the food was very rarely。 I was stay in few year ago, that was very great stay in everything, but this time is little disappointed....
"Location is spot on"
The hotel is old, but the location is spot on. Customer service is excellent, however the building itself needs renovation. But then again it is reflected in the price. Maybe paying for 5 stars means just for the location and the service and you need to overlook the worn out rooms.
"Service was excellent"
I planned to stay in Osaka only for two days, so I wanted to stay at a hotel with the best transportation options. Swissotel nankai osaka is only about 50 minute train ride from the airport and you could see a direct entrance lobby as soon as you get out from namba station. I loved how easy it was to take different subway lines! The rooms were pretty old-fashioned, though. I could see that the rooms have not been renovated for few decades, but room itself was very clean and spacy. I also had the greatest view of namba parks and the station. The best thing about the hotel was its impeccable service. Everybody was very willing to help and very kind when I asked for directions. Employees at the sauna desk were particularly sweet! This was pleasant because I've been to other parts of Japan but Osakans in general seemed to be the least kind and polite. Overall, I had a very pleasant and relaxing trip thanks to this hotel. I will definitely be staying here again if I ever revisit Osaka.
"Luxuous and great location"
Hotel is located down town Osaka, nearby Streets where night life is (pubs, restaurants, shops). It is extremely easy to reach from Airport (30-45 minutes by train + 5 minutes walk from train station named Namba, railway final destination). When at the Namba train station, it is on same area. View from the 15th floor (breakfast room) is astonished.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM