"Perfect Hotel excellent location "
Great great location. Heart of osaka. At the station! Don't have to lug your luggage around and change stations. Comes straight to the entrance of your hotel. Staff is so helpful. At the shopping district! Huge room. Baby had loads of space to crawl and stroller fit in perfectly. Lots of places to eat at night. Gave us complimentary use of this cellphone with unlimited use of internet and phone calls while we walk around osaka. It was beyond great. Could google everything including directions and trains and stations to use. First of five hotels we stayed in Japan ( all five star) that offered body lotion in the hotel amenities! Small joys! Also offered a nespresso machine and pods to use in the room! Also free use of the outdoor pool! Great hotel! Stay here guys! Worth the money
"Location is great"
This is a big bustling hotel. Location is unbeatable, you are right in the middle of all the action (eateries, shopping, train). We got upgraded to a better room, with free access to pool and gym. For those with kids, note the (very) limited hours when kids can go in the pool (and the many rules with the pool!). A tip also is to leave enough time to work out the train system if you are intending to do day trips to say Kyoto, Nara, etc as the Namba station is quite confusing and it may take you a bit of time to get to Shin-Osaka, as we found out. Hotel-wise - polite staff, reasonably clean room.
"Great location, just above Namba Station"
Great tocation, just above Namba Station. Came directly from hankyu train from Kansai International Airport, trains stops directly at Namba Station, hotel is just above on the same building at level 6. Walking distance to Dotombori, and all other night life and restaurant. Great location for use of train to other sightseeing spots too. Concierge was informative and helpful. Got Upgraded to refurbished room, so that was nice.
The hotel location is excellent,bus or train can direct to the hotel from airport . Restaurant , shopping mall , department store is connect to the hotel directly . The room size is good, deep soaking bath ,services is good. I could not give 5 stars rating because the blanket , mattress are not as good as Sheraton osaka . Otherwise , everything is good .
"Best hotel in Osaka!"
Really have no faults with this hotel, it's hard for other hotels to beat the experience that I had here. First of all the location is just amazing- I wanted somewhere near dotonburi because there is so many food options and from the hotel it is only a 10 minute walk. The hotel itself is situated on a shopping mall so for those of you who love shopping like me they have a lot of great things there from ladies/ men's wear , beauty and so many places to eat and snack. Also the train station is on the third floor so all you do is press the third floor from you or room and how convenient you are at the train station! I used the limited nankai express to the airport and takes only 30 minutes from the hotel. I stayed in the executive king very nice clean and spacious room. Everything is modern and well maintained. Also I requested late checkout and they were very helpful and allowed me to stay two hours past normal checkout time. The staff was exceptionally friendly and very very helpful. I was pregnant at the time and the minute I notified someone they helped me with everything- one of the staff even carried my suitcase all the way to the train Station and was even offering me help to buy the ticket and checking I had the correct platform. It's these kind of things a hotel staff does shows me genuine hospitality and I felt so well looked after. The only thing I might say is difficult is trying to get back in the hotel if you don't have good memory and a good sense of direction as below the hotel is so much going on. I would not hesitate to stay here again everything was perfect!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM