"Perfect Location and beautiful room"
The hotel located in a perfect location in the middle of shopping area and very easy to walk to anywhere in Sydney . The room is very clean and beautiful view of darling harbor. The concirege is very helpful and reception staff are very friendly. I got an issue during check in which is not really impressive because i lost my credit card during my traveling so they ask me to deposit 700 Aus for 5 nights but at the end they are very kind to allow only 200 Aus but i have to go and change my key card everyday so they can check the room that i might damage or steal anyting from the room but i did change only my first day the rest of my stay is perfect. It would be better if the staff say it in the difference way to make the guest feel very warm welcome.
The room was clean and nice , and the staff were friendly and accommodating. Breakfast was good but I suggest they should also serve at least one or two different viands everyday. What is best for this hotel is the location. Best for shopping and it's near to some tourist attraction
"Fantastic Hotel inTop Location!"
We spent 3 nights over the weekend at this hotel on 17th Floor and couldn't fault it. So centrally located in the heart of the CBD shopping district, only a 5 min walk to Darling Harbour and St James train station and 15 min walk to The Rocks. Staff were very friendly and the concierge team were always willing to help and give lots of good advice as to places to eat and visit in and around the city. Rooms were very clean and tidy and serviced daily. Large and Spacious. Couldn't fault. Very quiet even being right amongst the busy city life. We didn't dine at any of the restaurants, so couldn't review those, but did have daily drinks at the bar and staff were always friendly and happy to serve. Reception is on level 8 of building so always quiet and great views when having a drink in the bar area. Free wifi available in rooms and in lobby. Worked perfectly. Fantastic hotel, and would happily highly recommend. Will definitely stay again.
The location is perfect if you love shopping. It's in a prime location for the Pitt st mall shopping area. The hotel itself is very nice and the staff are absolutely delightful. There is a wide range of food in the hotel which is always a bonus.
"Never disappointed—two good stays out of two"
We had everything we needed. Because the hotel doesn't have it's own parking, it takes a little time to get your car back if you use the valet parking. That said, in Sydney traffic, and in the rain as it was when we arrived, we were so grateful that someone else could deal with that for us. This is the second time we have stayed at Swissotel and we have not been disappointed. And this time, they generously gave us an upgrade to a one bedroom suite. This was a well-proportioned suite of rooms. We were sad we were only staying one night.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM