"Good location, great staff and nice hotel"
The staff were lovely and very attentive. The facilities i the hotel were good and the food/in room dinning was excellent. The bed wasnt the best but that was the only slight negative. The room and bathroom were all kept very clean.
"It was nice."
Central location is a plus. View from the balcony was amazing! Breakfast was excellent with different food! Services are quite good. Conditioning was good. Furniture and bathroom equipment are a little bit old.
"Great service, great room and magnificent views"
Been to Singapore many times over the years but it was our first stay at this hotel. Deliberately choose it because it is so well located and part of a complex with the Fairmont Hotel next door. There are 50+ cafes and restaurants underneath and you are spoilt for choice and they are reasonably priced - MRT station access through complex. Hotel upgraded us to a Grand Room so we had a very spacious room with a lounge area with a 2 seater lounge and 2 lounge chairs. We had a magnificent view of the ocean and the dozens of moored ships plus city vistas from our 2 balconies on the 45rh floor. Staff were attentive without being intrusive. It is very well located with Raffles across the road. We will definitely be staying here again.
"Great hotel, but a bit older than others"
Hotel was great and the room size nice, room amenities bed etc all good. The TV channel selection was great however the actual TV in the room was old, with a bad signal and far too small. The sofas in the room were rather ugly and cheap. The front office staff and concierge were great, also the housekeeping staff very friendly and smiling. The doorman was always there to open the door for our taxi and help the kids into the hotel. They helped us to hire a nanny (June) she was excellent and the kids loved her.
Really needs a complete renovation. Toilet would back up, had to switch rooms, all rooms old and dated, yet hotel is very busy, lots of airline crews stay there. Right next to a mall, and MRT though, so convienant. But much better places to stay
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM