of TripAdvisor Travelers recommend this hotel
"Excellent hotel, friendly and luxurious."
Excellent hotel, friendly and luxurious. I was here for a conference with a group of pastry chefs we found the Staff were very considerate and anticipated needs which was very impressive. Food is as you would expect first class Great facilities. Fabulous view over Hyde Park and Knightsbridge.
"Disappointing experience in amazing hotel"
This is a 5* hotel situated on Knightsbridge overlooking Hyde Park and the room rates are priced accordingly. Our first trip in July 2015 was faultless, genuinely amazing, we could not wait to return. However, our second trip left us feeling a little robbed – the overall experience was certainly not 5* (workmen renovating room next door and no heating in the spa). I suspect that our recent experience was more of a one-off than a regular occurrence, but we will not be returning. If you charge for a premium product, you have to deliver a premium service.
"Another outstanding experience"
I always enjoy coming to The Berkeley and over the years have watched it improve and transform. One of the most friendliest places I have stayed and nothing is too much trouble. A recent experience occurred whilst they were testing the electricity meant that I had a poor nights sleep. This was very swiftly rectified by a very caring and sympathetic management team.
This is my second time at the Berkeley and was treated like it was my 50th. We got to the hotel early and our room was not ready. This was over heard by customer relations and they upgraded us so we could get ready and go to our function on time. If you ever have doubts about if this place is worth it. Trust me it is.
"A real treat in central Knightsbridge"
Lovely friendly staff from moment you meet the porter. Very easy booking in and were upgraded to a lovely well lit room with very comfortable bed and a beautiful bathroom with excellent shower and deep bath. Enjoyed a fabulous five course Tasting Menu with paired wines at the 2* Michelin Marcus restaurant. Impeccable service. Did not have to check out until midday so had a lazy lie in and enjoyed reading the papers and a swim in the lovely pool, heated to 30 degrees so like a warm bath. Fabulous view over Hyde Park and Knightsbridge. Very close to the shops and tube
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM