of TripAdvisor Travelers recommend this hotel
"Great Location! Great Staff! Great Amenities!"
This hotel is great! My husband and I went on a short 3-day trip over Labor Day. The location is right where we wanted it; near the Broadway shows and the park. From the amazing staff to terrific accommodations, this was a great find! As a Starwood Platinum Member, we also got great perks, especially for breakfast. On the breakfast note, I am not sure if they were short staffed for those days, but service seemed noticeably slow. And that is highly perceived when you contrast that against the city’s fast pace. The room was great! Perfect size for a couple and the amenities were well taken care of. If you need to do some business, internet speed was steady, reaching 15Mb of speed at times. We also utilized their spa. I had a facial done before our flight back home and it was extremely pleasant and the staff was extremely polite and accommodating. My husband had a pedicure and said it was one of the best he has ever had! The only word of caution is the noise level. We stayed on the upper levels facing the street. And while the scenery was nice, there were lots of loud noises coming from the street on Saturday night. Which made it quite hard to get a restful night sleep. We will definitely consider going there again on our next NYC trip.
"A gem in Times Square"
If you’re coming to NYC to see theater this is your hotel...Beautifully appointed with tremendous attention to detail and a quiet oasis in Times Square short blocks to the theaters. The staff couldn’t have been more welcoming and attentive and they genuinely from the housekeeper to room service to front desk to doorman looked like they were happy to be there and worked as a team.
"Elegant Surroundings in a Boutique Hotel"
Rooms are well appointed. You can tell the attention to detail they take in the preparation for the guests. I had a room on the 7th floor which appears that all the rooms on this floor have a private terrace with it (I do not think the others floors have terraces). Mine was a suite so the terrace was quite large. For Midtown Manhattan it was very large. See photos (in panorama). Bathroom was similarly well equipped. It had the Japanese style commode with heated seat etc. Glass walls with a hidden TV for those that spend lots of time on the throne! Hotel has 9 floors so it is not big. Lobby had a strong perfume smell that I found out of place. Otherwise great stay.
"This is a wonderful hotel - and a great location if you’re coming for a show"
Came to the city to see Bruce on Broadway. We wanted to be close to the venue as we were trying to avoid the cost of cabs. This was our first stay at The Chatwal. We arrived early but the hotel gladly found us a room - and an upgraded one at that. The room was good size and very well equipped. The hotel lobby bar is fun, but don’t miss the hotel-related bar at the Lambs Club. The hotel is about half a block off Time Square- which I was concerned about when I booked. My concerns were entirely unfounded as 44th St is quiet and I heard no street noise or any Time Square issues. Nice Irish Bar a few doors down was a welcome find. The mattress in our room needed to be changed out - and that is the only negative to an otherwise great hotel. The staff is welcoming and available. On this trip the weather was warm and we walked up and down town. From Joe’s Pizza to the Plaza. No cabs as this hotel is perfectly located. We have already booked a second stay for our Feb., 2018 NYC visit
"Delightful 2 Nights in NYC"
A beautiful gem of a boutique hotel in midtown Manhattan. Spacious room full of great features, convenient location to both midTown and the theater district, a fine restaurant, helpful staff, quiet rooms. A fine, intimate retreat from the hustle and bustle.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM