of TripAdvisor Travelers recommend this hotel
"Wonderful stay, great staff and super location"
This was our second stay at the Chatwal, again during NYC restaurant week. The staff is very attentive and service impeccable with a personal touch. They recognise their guests and greet by name, which is a nice detail. Location is excellent for venturing to the big museums, central park etc. but also good for a quiet rest at night. Rooms are good size for NYC and very well laid out with all amenities. Loved it and hope to be back some time.
The staff was extremely nice and attentive. You pay for service at a great hotel in the price of the room, and it was worth it. We splurged on a junior suite for 3 nights. A great location for anyone planning Broadway shows.
Did a lay over coming from Paris in April. Had such a great time we went back just for the chatwal/home. Everyone was great four our three day visit. From all of the front door men Michel to saliana at the front desk as well as all others. Thank you carol that packed and ship of all of my wife's treasures. Thanks to all. Greg
"5 star, great location"
This one is interesting because from the outside it is pretty unassuming and unless you are headed there by design well, frankly, you would likely pass it right by. It is a block or two off of Times Square (which I typically avoid as my NYC stays are for business and I'm not typically interested in fighting the tourists in Times Square). Having said that, because it is slightly off the main area you really can avoid the crowds if you want to - but, equally, if you are here for vacation you are right in the thick of it in a few minutes time. The hotel itself is stunning and unique - has a bit of a very high end 1920's feel to it. The rooms are upscale and modern. There are two bars, both fairly low key. One is in the lobby itself but I recommend heading up one flight to the more private setting. Food and beverages are top notch. Service is exceptional. This is a real 'hidden' gem (and Starwoods property if points are part of your equation. If you want to treat your spouse and/or family to something world class you can't go wrong with this one.
"Beauty in the details"
This is a wonderful hotel, but you really have to appreciate the small things to get the full sense of exactly how wonderful it is. First as a heads up, the rooms are New York-sized. We were upgraded to a King room and it would still be considered small in any other part of the country. But hey, welcome to New York. We didn't mind. It's the small touches that make a difference. The theme is contemporary art deco, with touches of chrome and leather. Leather straps serve as doorknobs and drawer pulls. Shower amenities are displayed in a leather suitcase. And then there are the gadgets. A bedside iPad controls the lighting, temperature and music in the room. And the toilet is sure to be a big hit with Japanese tourists - it's got several features including a heated seat, several rinse cycles and a dryer. Beyond the room, the staff is accommodating and there is a great restaurant, the Lambs Club in the hotel as well as two very nice bars. Hang out on the second level bar for a sighting of Broadway actors after their show. All in all, I'd definitely stay here again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM