of TripAdvisor Travelers recommend this hotel
"Midtown, with some style"
The Chatwal is a boutique hotel, but stretching the category to a larger property. It has great qualities, including a very attentive and helpful staff. It has drawbacks, including a small and uncongenial lobby. We've stayed here twice before. Large rooms and the service quality have brought us back. Breakfast is also good. You will find below that I've said the hotel is good with families. Actually in the usual sense, i'm not sure. They were very nice to our daughter, but she's 35. They were also impressively nice to our little dog. They brought him biscuits and asked if we had enough food. He thought the Chatwall was great.
I really loved it here. So close to Times Square we were right in with all the action. Walking distance to many things including Top of the Rock and Empire State. In the midst of the busy city it was nice to be able to escape it all in the hotel. Really nice decor, friendly staff, beautiful room!! Will stay again
My family and I stayed at this beautiful boutique hotel in the heart of times square from DEC 23-29. It was perfectly situated next to Broadway and 44th st, right where all the action is happening. Although it was very cold at that time, we had a great stay at this hotel. The staff was very friendly and helpful, and the restaurant had amazing breakfast food every morning. The housekeeping.turndown service was fast. we stepped out for 10 minutes and everything was made again. the gentleman at the concierge desk helped us find something to do every day and provided tickets to all the shows we wanted to see each night. The managing butler, Brandon Short, found out that I liked the warm apple cider they served in the lobby, and he made sure to bring me a thermos of it while we were packing before checkout. It felt like they really knew and cared about us during our stay. I would definitely book here again! thanks to the people at the Chatwal for making our stay so great!
"Excellent hotel with excellent service."
I highly recommend anyone travelling to New York to stay in this beautiful hotel. Within walking distance to the theatre district, great restaurants.......if you are going to NYC to catch a Broadway Show.....stay at the Chatwal!
My daughter and I have stayed at the Chatwal a couple of times now, it never disappoints! From the exceptional service at the front desk to the wonderful maid checking in on my sick daughter. I hardly give reviews of the places that we stay but when you are blown away by the beautiful rooms, delicious breakfast and knowledgeable concierge staff, it forces us to appreciate what a vacation should be! Even freezing temperatures and daughter getting sick couldn’t ruin our trip. We were a quick 5 minute walk to Anastasia and Evan Hansen show. I think the one word to describe the staff here is that they make you feel “special.” We will be back again and again!!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM