of TripAdvisor Travelers recommend this hotel
"South Beach fabulous without the crazy crowds!"
Prime beachfront location with water sport options, beautifully updated and renovated property, large pools (with a big slide for the kids) that stay open until midnight, large cabanas, fantastic restaurants and bars (Monkitail was awesome) and friendly, helpful staff... simply perfect from start to finish. Everything a vacation should be and more. We loved, loved, loved it!
Fallon at the front desk was superb, she was very professional and very friendly. This is my third time here, and I love the upgrade, the infinity pool was beautiful.. As a Hhonor member, our room got upgraded, thanks Fallon for recognizing me for my Gold status. Im surely looking forward for my next stay!
"Playa is wonderful"
Had a wonderful time and if you get the chance go to the Playa and see Marcela & Angela. I can not say enough about them. Rooms were nice and our maid was great for the 8th floor she took great care of us. Thanks to the front deck wonderful time and great room
"Not up to it..."
This place isn't 5 Star, no room service after 11pm, no mini bar in the room, my room one of the best in the hotel has no turn down service and your told you get water but only if you go hunt it down at the Canteen in the hotel lobby. On top if this it can feel like your in a bus station, reception area is a mess and they dont give a damn how long you wait at check in. I normally stay in Hiltons when I travel, I travel a lot for business and pleasure, this is a real let down. Next time I won't stay here.
I stayed 4 nights at this hotel in June 2017. Its nice, its just a hilton hotel room... mine wasn't anything special.... Lots of issues... NO COFFEEMAKERS in the room' Really' So you have to go to the "market" to get a $5 cup of coffee' The refig didn't cool and the doors to the balcony were locked due to cleaning the window. Everything at the bar or restaurants is pricey PLUS include an automatic 18% gratuity and leave the line so that you can leave more' Really' What if the service was bad' Self parking is accross the street and is $30 a night. The pool is very nice, lot of chairs and a good beach. Lots of kids and noise. We did eat at the Raw Bar and it was very good.
Credit cards accepted by the hotel: American Express - Visa - MasterCard
Check-in: 4:00 PM , Check-out: 11:00 AM