of TripAdvisor Travelers recommend this hotel
After an exhausting day in Dublin Ireland and my sister and I could not figure out the transportation system back to our hotel, I decided to stop at the Fitzwilliam Hotel and Dublin to ask for direction. Dane and Marcin went the extra mile as they saw we could no longer continue our journey and provided us transportation to our hotel which is in direct competition with them. Not only this is dedication but this is absolutely amazing to be as client oriented as these two individuals. Thank you so much Dane and Marcin for taking care of this for us.
"Really impressive service!"
I can't praise this hotel and its staff enough. I wish I had gotten the employees' names but each one we interacted with went above and beyond the standard for any hotel I've stayed at. The front desk staff, bar staff and concierges all remembered us for our entire visit. They took special care to ensure we knew the best places to eat, helped us arrange transportation and were just more pleasant than the standard hotel staff. Our room was clean with a great view of St. Stephen's Green. You can tell the employees are proud to work there as it is an excellent operation from the top down!!
Unfortunately we only had 24hrs in Dublin and one night in the hotel. We arrived at midday and an immediate checkin was no problem. The concierge could not be more helpful booking a trip and taxis. We ate in the Inn on the Green, delicious food but beware - the portions are HUGE! (Not a complaint.) Staff there were friendly and attentive and recommended some pubs. Came back to the room to find chocolates, cheese and biscuits and a gift. The staff at the hotel are an amazing team. Could not fault our stay at all. The only thing that could have made it better was to have been able to stay longer. We will definitely be back.
Great location in centre of Dublin, and walking distance to the office. The staff are very friendly, helpful and efficient. Getting the correct temperature on the shower was a science and almost impossible the only negative.
We enjoyed our 4-day stay in this centrally located hotel. Even though it was during the holidays, we got the best service. Clean, comfortable room. Awesome breakfasts! People that work there are very welcoming and helpful. We had a view of the inner garden from our 3rd floor window which was very peaceful. We could even see the New Year fireworks from our window. Can't wait to stay there again!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM