The Grand at Moon Palace All Inclusive

Carretera Cancun-Chetumal Km. 36.5, Cancun, Mexico - Riviera Maya
3.3
Good
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Grand Swim Up Suite Garden View
850 sq ft
Complimentary Minibar
Bathroom Amenities
Designer toiletries
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Grand Swim Up Suite Garden View
Flexible Rate
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Grand Deluxe Garden View
828 sq ft
Telephone
In-room safe (laptop compatible)
Balcony
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Grand Deluxe Garden View
Flexible Rate
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Grand Presidential Suite
2497 sq ft
Cable/satellite TV
MP3 docking station
Smart TV
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Grand Presidential Suite
Flexible Rate
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Grand Honeymoon Suite - King Size Bed
828 sq ft
Telephone
In-room safe (laptop compatible)
Balcony
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Grand Honeymoon Suite - King Size Bed
Flexible Rate
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Grand Governor Suite - King Size Bed
1625 sq ft
Telephone
In-room safe (laptop compatible)
Balcony
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Grand Governor Suite - King Size Bed
Flexible Rate
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Grand Family Suite Garden View
1657 sq ft
Telephone
In-room safe (laptop compatible)
Balcony
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Grand Family Suite Garden View
Flexible Rate

Location

Located in Cancun, Moon Palace The Grand Cancun - All-inclusive is within a 15-minute drive of Moon Palace Golf Club and Ventura Park Cancun. This luxury property is 12.3 mi (19.9 km) from Delfines Beach and 16 mi (25.7 km) from La Isla Shopping Mall.

Carretera Cancun-Chetumal Km. 36.5, Cancun, Mexico - Riviera Maya

Amenities

Sports & activities

  • Water park
  • Watersports on site
  • Bikes available (free)
  • Bowling
  • Cycling
  • Golf course

Dining

  • Snack Bar
  • Bar
  • Restaurant
  • Room service

General services

  • Wi-Fi
  • Babysitting
  • Multilingual staff

Business facilities

  • Business centre
  • Meeting/Banquet Facilities

Entertainment & Leisure

  • Private beach
  • Outdoor swimming pool
  • Beach
  • Nightclub/DJ
  • Kid's club
  • In-house entertainment
  • Children's playground

Wellness facilities

  • Massage
  • Spa
  • Solarium
  • Fitness centre
  • Sauna
  • Beauty salon

House Rules

  • Pets not allowed
  • 100% non-smoking hotel

Parking Facilities

  • Private parking

Reception services

  • Concierge
  • ATM/cash machine on site
  • Tourist information
  • Currency exchange
  • 24-hour front desk

Cleaning Services

  • Ironing service
  • Dry cleaning
  • Laundry facilities

General amenities

  • Designated smoking area
  • Air conditioning
  • Shops in hotel
  • Gift Shop
  • Safety deposit box
  • Elevator
  • Disabled access

Transport Services

  • Car hire

Room services & amenities

  • Family rooms

Conditions

Check-in/ Check-out
Check-in 03:00 PMCheck-out 12:00 PM
Credit cards accepted by the hotel
American Express, Visa, MasterCard

About this property

Location
Mexico>Cancun>Riviera Maya
Number of rooms
1304
The Grand at Moon Palace All Inclusive

Reviews

  • Prestigia Reviews (1)
  • Tripadvisor Reviews (39457)

4.5 /5This average is based on 39457 reviews

Cleanliness
Sleep quality
Value
Service
Location
C
Crazy_fazyLondon, United Kingdom May 2025

Please get rid of sales presentations

Am dreading booking this place- I wish read more reviews, I have given it one star at the moment but happy to delete this review and write one after our visit- we are to visit in the next few weeks. ...

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BK
Bobby K May 2025

Amazing.

We had a wondeful time. Food was excellent, service outstanding, resort was just amazing. Guadalupe Montes was such a wondeful poolside hostess! The restaurants at the golf course are a hidden gem....

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T
tazzzellaPhoenix May 2025

Wonderful resort

Second time to this hotel, we had ocean view. So close to lobby, pool and a few steps to beach. Beatriz helped us coordinate our stay, which made it awesome with no worries. Maria scheduled our tee ti...

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Z8216KArobertobIsla Mujeres, Mexico May 2025

The best in Riviera Maya for families with kids

I don’t usually write reviews. Moon palace Resort has been one of the most beautiful experiences we’ve had in the riviera maya. We stayed at the grand and everything has been flawless. We have stayed ...

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PC
Paula C May 2025

Weekend at Moon Palace

This was my second time to the Moon Palace. The food has improved a lot since my visit 10 years ago, and we enjoyed eating at the different restaurants. There is also a coffee/sandwich/treat shop th...

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