of TripAdvisor Travelers recommend this hotel
"Smell of cigarettes and poor front desk reception"
It says the hotel is non-smoking. You smell cigarettes throughout the whole hotel, specially in your rooms and today in the 39th floor restaurant. Also, very bad reception when checking in at night, if she was tired, believe me, I was tired too from a long flight.
"Great 5 star hotel with good room, price, location, and services"
Hongta Hotel is a well-known 5 stars hotel in the Pudong Century Avenue area that is roughly an hour away from PVG airport and 40 minutes away from Hongqiao Train Station/Airport by taxi (without traffic). There are multiple subway lines that runs nearby, line 2 , 4, 6, and 9, within 10 minutes’ walk. There are many shopping area and restaurants within walking distance, but they mostly close down before 10 pm. The hotel has a grand entrance and lobby, the front desk staff speaks decent English with good service. We were grateful to be placed on the 39th floor (almost the top floor) with a good view of the financial district but unfortunately only a partial view of the Oriental Pearl Tower. We book a Deluxe Twin room with two full beds which can allow a maximum of three people, but the full beds are slightly tight for two people on it. Our table lamp didn’t work; it wasn’t plugged in and the plug is of a special shape and neither us nor the employee could find the socket for it. Other than that the room is clean, spacious, and nicely decorated with a HUGE bathroom. I believe there is a pool and even a tennis court IN the hotel but we didn’t have time to visit. Breakfast buffet was included in the room rates and was located on the first floor with good selections of food and tastes decent. The service in the dining hall is slightly subpar compared to other areas. We dined for long hours and towards the end we felt slightly rushed when the staff kept coming around us to pick up our plates and utensils at a higher than usual frequency. Check out was quick and painless. The front desk staff even politely stop people from cutting into the line in front of me; small gesture but gave me an overwhelmingly positive experience. Doorman was very helpful giving us directions and helping with taxi arrangements. Overall a very solid hotel in a central location and well worth the price paid. Will definitely stay here again!
"Overall good with a few issues"
Stayed here on two separate visits. POSITIVES Large, clean room with very comfortable bed Large, well appointed bathroom Nice breakfast buffet selection Great location NEGATIVES Stains on the chairs in both guestrooms really quite disgusting Poor plumbing.. You'll be fighting hot vs. cold water with other guests. Scorching hot one second and cold another Despite going to breakfast right at 6:30am opening, hot food already quite cold Poor English of front desk and concierge. Old style electrical outlets in room, most of which were broken. Hard to charge devices. The top floor restaurant (Daniel's) was terrible. Seafood dinner smelled like a sewer. Our entire table could not finish their meals. Avoid the top floor restaurant. However, I'd return again due to size of room and bathroom and comfy beds.
"Nice Hotel to stay"
This hotel is very nice. Rooms are specious, tidy and with all amenities. Very Confirm bed. Hotel staff is very polite and keen to help. Onsite restaurant staff is also very helping. It is near by 2 metro stations. only walking distance. I would highly recommend this hotel.
"Hotel with Charme"
I like the Hongta Hotel best in Shanghai. As the oldiest 5 Star Hotel in Shanghai it still has maintained his Charme that I miss in many of this new 5 Star Hotels in the World. The Service is still on a high level and the rooms are comfortable and kleen. Perhaps the technical installations are not the newest ones, but it has all you need. Another positive aspect is, that you can find around the Hotel everything you need (Pharmacy, Supermarket, Restaurants etc.) 2 Metro stations are within 500m of the Hotel). Spa, a good Gym and a pool are available. I like this Hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
Guests are required to show a photo identification and the credit card used for booking upon check-in.