of TripAdvisor Travelers recommend this hotel
"Family visit to Shanghai"
I visited Shanghai for one week to visit my son who lives and studies there. This is the third time I have stayed at this hotel and would not consider staying elsewhere. The rooms are extremely clean and comfortable and the staff exceptional. I stayed in a club room on the 27th floor enabling access to the club room which is a fantastic facility offering a quiet and comfortable lounge in which to relax and enjoy the complimentary food and beverages. The food is always 5* and freshly prepared with a wide range of Chinese and European cuisine on offer. The staff in the lounge all offer exceptional customer service and have excellent English, but special mention must be made of Zoe the club room manager who helps to make the stay special, she takes a personal interest in ensuring that every part of the trip runs smoothly and is interested and attentive. On this trip the concierge arranged a tea ceremony at the tea museum at very short notice and for which the museum remained open late, this was a very enjoyable and informative experience, only made possible by the faultless customer service of the Langham Hotel. We made good use of the gym and swimming pool, again clean and up to date. Chuan spa offers a range of relaxing and good value treatments. This hotel is difficult to find fault with.
We chosen the Langham Shanghai Xintiandi last weekend and as usual we truly enjoyed our stay. The rooms a spacious, the bed super comfortable, the shower impressive, the breakfast delicious and all the employees super friendly.
Located in the hub of Xintiandi is a perfect location in Shanghai for this five star hotel. Staff are friendly, professional and accommodating to your requirements. I stayed in a studio room which was ideal , the bed was large and very comfortable, the decor modern with a generous size bathroom. The shower is excellent with a couple of setting options, I couldn't fault. My only negative was the breakfast, though it had plenty of selection options, I found much of what I choose to be cold. The bacon was baked to a crisp and wasn't enjoyable at all and the sausages were not nice at all. Will certainly return and recommend, I just would not take up the breakfast option in the future.
"Staying at The Langham with family."
You just can't go wrong staying there. Everything works very well. The staff is amazing. My wife loved the toilet. My son liked the bath. I really enjoyed the breakfast and spa facilities. Also, is very well located.
"Love the service"
Thanks to all the Langham Shanghai staff for making my stay so pleasant. Your level of service is unparalleled. In particular I would like to mention shirley and zoe from the lounge who made me feel welcome most of all.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM