THE LEELA AMBIENCE GURGAON HOTEL & RESIDENCES

Stayed here for 2 nights.. room was very spacious and had great green views. Also, having one of the best malls in Gurgaon right next to your hotel also worked well for us. Why not 5 ' We reached post check-in time and still the room given to is was not radh and I had to go back down to get another room.

Hi I'm Sandeep Bansal. I visited the premises on Saturday, booking was made for 55 rooms that is approx for 110 people still we were unable to get required services from the hotel staff as the staff if the hotel was so rude and non cooperative towards us that we on 110 people only 2 waiters were given to us who constantly refuses to help us out on anything. Hotel check-in was also so delayed that room allotment was done around 5 which is very slow for such an esteemed chain of hotels. Also we were a group so we want to sit together but for some strange reason tge hotel staff constantly moving us from plave to place even they were giving us boundaries that after this we can't go. After such a horrible and disheartening experience I won't recommend the place to anyone. Even my friends (the other guests) also doesn't want any of there known to stay in the hotel as the hotel I guess is not able to give proper services to there guests. DON'T BOOK LEELA AMBIANCE!!

Visited here for a corporate gathering at Pearl Ballroom and found to be quite a grand entrance at the Leila Reception. When seen from the Gurgaon, the hotel doesn't give you a very actual impression of how grand it is from inside. The ambiance is absolutely mind blowing. Pearl ballroom is just at the first floor and you can also use the beautifully designed and comfy spiral stairs to climb up. The wash rooms are state of the class. The capacity of the ballroom seemed close to above a 1000 people. The food served was also pretty decent. The only issue we faced was that though there were three buffet stalls, the waiting time was too much per person and the queue was just too long and it took almost 15-20 minutes for me to reach the actual buffet table. The food "AND beverages" served were fantastic. The quality of cooked chai was amazing.

Leela made me feel like home while I was on a business trip. Excellent customer service met all my needs which made my stay comfortable and enjoyable. I highly recommend it. Will definitely come back again. Thanks to all the hotel staff for a pleasant experience!

A beautiful property, with excellent service. Neat and clean room and lip smacking food. My four days stay at this hotel was very relaxing and soothing, accompanied with spa and gym sessions. The only thing which bothered me was the swimming pool area, which was not functional for a day due to rainwater. Immediate remedies should be taken to clean the pool water, rather than making it dysfunctional.