"The best hotel we have been to in Bali"
We stayed here for a week after a long trip abroad with our three kids (4, 2, 0.5yo), staying in one of the two bedroom suites and it was brilliant. I can honestly say the staff are some of the most attentive and courteous we have ever come across. Nearly all of them knew our names, walking around the hotel and often wished us a good morning, afternoon or evening. Lovely! The room was superb; our kids loved it. Separate air con for each room and the living room. Massive bathroom for main bedroom and huge bathroom for second room. Small pantry area for mini-bar (all free) including daily stocked up fruit platter and a Nespresso coffee machine. Not once did we ever have to call to ask for anything, it was all there. Our baby even got a little welcome pack of goodies which itself was very helpful. The food in the restaurant was great and we partook in the daily afternoon tea and the once-weekly manager's cocktail reception. We had a massage in the spa and it was bliss - a couples' massage with facial. Perfect location and staff! I can't recommend this hotel more highly for families and for couples. It's a superb spot in Seminyak and has everything you could possibly want. We will be back!
We are fussy but we could not fault this hotel. It was pricey but you really got what you paid for. Outstanding staff - while we found staff everywhere in Bali excellent these guys stood out as being helpful. Our room was great - with a huge balcony, daybed and table where we could have breakfast served. We really could not fault this hotel - also in easy walking distance of other restuarants along the beach.
This is truly one of the best hotels you're ever going to stay in. It is just stunning. From the grand entrance, the 5 star service from every member of staff, to the most beautiful infinity pools. The main entrance out to the ocean reveals 3 pools on 3 levels which are not only good swimming pools (2 of three) but are really dramatically eye-pleasing. The grass is manicured to the nth degree. The spa is lovely (though the jacuzzis take a bit of mastering) and the gym equipment is very modern but a little limited. In a hotel of this magnitude it would justify a larger gym complex. The bedrooms (we had a deluxe ocean view double) are really lovely with terrific bathrooms. Food was exceptional. It's really very difficult to come up with a criticism - even the location - Bodyworks Spa is 5 mins walking distance and the treatments there are exceptional and a third of the price of the hotel spa. La Lucciola restaurant is walking distance and was expensive but incredible and for a great vibe go to Ku de Ta - ocean bar again walking distance. I wouldn't hesitate to return to this truly memorable hotel - probably the best hotel we've ever stayed in.
"Amazing, Amazing, Amazing!!!!"
This hotel is by far one of the best we have ever stayed in. We stayed in one of the villas and we couldn't have asked for anything better. The staff were so friendly, happy and the service was impeccable. If you ever stay in the villas I would recommend requesting "Agus" as your butler- words can't describe how amazing he is! We had a wonderful holiday here and will definately be going back.
Great location, and a stunning hotel. Not cheap but with great service, great food and plenty of ‘freebies’ both in and out of the room - it is therefore worth he prices. Pool stunning. Short walk into town and some excellent restaurants close by. Two grumbles, bedsheets damp towards the end of each day (sea view room I suppose) and no hot water for first day. Otherwise brilliant.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM