THE MANDALA SUITES

The accommodation was excellent, a home away from home. Very clean, large rooms, and very friendly, helpful, staff. It was located centrally on Freidrichstrasse, close to the Ubahn, Gendermenarkt, Potsdamerplatz, Checkpoint Charlie, good restaurants, shops, and banks, yet it was a quiet place as well at night.

the room was perfect: spacious, pretty and very comfortable. the location amazing. However, the three times that we had to ask for information to the reception, we have been given mistaken or inadequate info. And this has puzzled us a bit. Moreover, I don't think you may call it real information if on your website you say you have bikes, but then you have only 4 one f which is broken and the othar two are obviously impossible to find. And finally, the breakfast lounge was amazing, impaccable service, yet maybe the buffet a bit limited... Having said this, we would come back immediately, maybe only avoiding to count on bicycle rental or reception help whatsoever!

I loved the location of the property, with shops and restaurants all around, and the U-Bahn station just steps from the entrance. The management suite, 68 sqm, is luxurious looking, spacious, clean, and extremely sound proofed. Air conditioning is strong, there are two TV sets with English channels, and the bed and bedding are very good. Breakfast selection is fairly limited but the 8th floor venue provides a calm oasis, and the Thai waiter was very friendly. My main beef is with the bathtub shower which is badly designed and could be a problem for the elderly. It is too narrow, such that your feet is partly on the sloping sides, making it potentially slippery when showering. It was difficult to turn the mechanism switch to the shower function. Shower pressure was rather weak and the water temperature was difficult to control. The wash basin tap was also very tight. Since I was staying only two nights, I didn't bother to rectify these issues with the reception. Another design flaw was that the power points are inconveniently located, such that you can't charge your devices near your bed, sofa or table. The reception lady was too business like, and I was surprised she didn't mention the spa when I checked in. There is no mineral water provided but the tap water is drinkable; also no iron in the apartment.

The suite was huge, comfortable, and extremely well furnished. The front desk service was excellent. We cooked in the kitchen several nights -- after a month on the road, we were tired of restaurant food -- and had everything we needed in the kitchen. Loved the layout of the suite -- walk-in closet, sink and toilet in a separate room from another spacious sink and shower, and a huge living room. The only negatives were a shortage of plugs and lighting in the bedroom, but that was only a tiny inconvenience. Loved the Mandala Suites!

We enjoyed our stay at the Mandala Suites. It was very well located for attractions, with a subway almost outside the door. We needed a triple room and the extra bed they brought in was great. It was a real bed, not a cot! The room was a great set up for three people, with lots of room and lots of closet space. Very clean and comfortable. The only suggestion would be for the concierges to be more knowledgeable and better able to give directions and make restaurant suggestions.