THE MARCEL AT GRAMERCY
201, E 24th St, 10010, New York, United States - Gramercy
2962 reviews
Description
Location: The Marcel at Gramercy is located in the Union Square neighborhood of New York, close to Gramercy Park, Empire State Building, and Chrysler Building. Nearby points of interest also include Grand Central Terminal and Times Square. Hotel Features:This 3.5-star property offers small meeting rooms and business services. Wireless Internet access (surcharge) is available in public areas. Concierge services and tour assistance are available. Additional property amenities include multilingual staff and complimentary newspapers in the lobby. Guestrooms: There are 135 guestrooms at The Marcel at Gramercy. Beds come with premium bedding. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Wireless Internet access is available for a surcharge. 32-inch flat-panel televisions have cable channels. Air-conditioned rooms also include minibars, blackout drapes/curtains, electronic/magnetic keys, and irons/ironing boards. Housekeeping is offered and guests may request wake-up calls. Cribs (infant beds) and rollaway beds are available on request.
- General services
- Ticket counter
- Laundry facilities
- Doctor on call
- Reception
- Concierge
- Luggage storage
- Multilingual staff
- Daily newspaper
- General amenities
- Private parking
- Air conditioning
- Elevator
- Wellness facilities
- Yoga studio
- Fitness centre
- Dining
- Bar
- Restaurant
- Breakfast
- Business facilities
- Conference facilities
- Business centre
- Leisure amenities
- Horse riding club
- Roof terrace
- Golf course
Prestigia traveller rating
100
% of customers who stayed at this hotel recommend it
This average is based on 18 reviews
TripAdvisor traveller rating
This average is based on 2962 reviews
Cleanliness
Sleep quality
Value
Service
Location
Rooms
We were visiting our daughter who lives in Williamsburg, Brooklyn. The hotel's proximity to the L train was the main reason we chose the Marcel at Gramercy along with the affordability in the NYC market. The rooms were very clean. The continental breakfast was satisfactory. Free wifi in the rooms would have made the stay better.
Comment of T. Karen , United States the 2016-04-05Overall, the Marcel was a very good choice for my short business trip. The room was small, but well equipped. The staff was great.
Comment of D. Kenneth , United States the 2016-02-22
M4429OWlisap
,
New York City, New York
June 17
"Apt. Renovation"
My apt.was being renovated and had to stay at the Marcel for 12 days. What a great hotel, they made me feel right at home and have every amenity needed! The rooms are clean and the bed is comfortable. The front desk staff is soooo helpful and has the best customer service,especially Claribel! Always has a smile on her face and goes above and beyond her call of duty! I highly recommend the Marcel to anyone that needs a place to stay while their apt. Is being renovated. Thank you for making a stressful time, so relaxing and enjoyable!
alanpO7574GW
,
June 17
"Fantastic hotel"
We loved the friendly, helpful staff! We would totally recommend this wonderful hotel! Great front staff, doormen, clean rooms, comfortable beds, great community room on the top floor that had free wifi!
mskarlamichelle
,
Tampa, Florida
June 17
"Lovely Hotel"
The hotel was beautiful, the staff were very friendly and accommodating. It made it a very pleasant stay; didn't want to leave. The location is great not extremely crowded great bars and restaurants walking distance.
680allext
,
June 17
"Wifi didn't work for a full week"
The wifi did not work in my room for my laptop or phone. I called the front desk my first evening and they gave me a 24-hour wifi code to get it to work. I asked what would happen after 24 hours (since I was staying for a full week for a business trip and had a lot of work to do), and they told me I could just enter a new code. My Mac laptop wouldn't disconnect from the old code so I could put the new code in - so I was stuck with an outdated code and nobody at the front desk knew how to fix it. I spent 6 days with no wifi whenever I had a lot of work to do in the evenings. Additionally, the room's cleanliness wasn't up to my standards and they didn't clean the bathtub daily.
Donna C
,
June 17
"Great Hotel"
Stayed at the Marcel with a Friend. Great staff especially Scott at the front desk. The 10th Floor Lounge has great views of the city. Rooms are very nice and the hotel location is perfect in Gramercy. Will recommend this hotel to friends.
Booking conditions
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM
