Just checked-in to the property for 2 nights stay - excellent SPG Platinum recognition, easy complimentary transfer to hotel from Ao Po Marina ( complimentary - nice touch ). Smooth and warm welcome at check-in, excellent room ( tried the Suite Night upgrades but was not available - still provided with semi-sea view villa ). Already enjoyed lunch - good food and very attentive staff. Many activities planned daily for guests within the resort and also a variety of tours available. The prices are of course high compared to Phuket prices but can understand considering property on an Island and the condition of hotel, the staff, the villas and the food worth every penny. Just a short stay but will be back if our travel takes us back to Phuket - highly recommended.
We recently had the pleasure of staying at the stunning Naka Island Resort, close to Phuket in Thailand. As our aim was to relax, and not to spend too much time on sightseeing, we decided to check-in a resort, which is not on the mainland and far away from all touristic attractions. The Naka Island was our sport. The hotel arranged a pick up from the airport (a little overpriced when you know that the local taxis are just as reliable and half the price) and took us to the Ao Po Marina, where the speed boat transferred us to the Island. The buggy then led us to the Reception, and further to our villa, which was on the other side of the resort. The check-in was smooth and friendly. We spent 10 days in the hotel, and even though it felt a little long on some days, we made the most out of the trip and visited the Spa (the therapists are amazing), the beach, and spent time in our beautiful, private villa and our own pool. The hotel was not busy which was great too. Some days we made use of the room service, some days we spent in one of the two restaurants, where Executive Chef Jonathan and Sous Chef Bastian took great care of us. The two of them, really where the service-highlight of our trip. Those two were the ones who took care of us, made sure that we would not get bored and always checked our well-being. The quality and taste of the food, actually deserve a review on its own. All we can say is that Jonathan's creations were a combination of fresh, local ingredients, combined with love and passion for food, with a twist of experience and care. We were spoilt when it came to the food really, and so it was great to have a well-equipped gym at the resort too. The state of the art gym offered anything one would look for when sweating off a few pounds. The overall guest service, on the other side, lacked in personalized guest care and did not quite match the beautiful resort and guest villas. The villa had a private pool, in the indoor shower (with steam bath), and an outdoor bathtub and shower on top. There were endless possibilities to relax around the private pool and the great vegetation around the villa allowed us to indulge in our privacy. Something that we would recommend is to actually tell guests who are checking in about the free cycles (at least from 8am-4pm), the complimentary Kanoos and the Hobby Sailing boat. On top, it would have been nice to know about the Yoga, and the cooking classes (payable) before we checked-out again too. The resort itself, however, was great, well maintained and huge. Individuals who impressed us the most were: Jonathan, Bastian, BB, Cake, Mam, and the talkative gentleman in the restaurant who was there on our last night (so sorry that we did not note down your name, W')! We wish the resort and its staff best of luck and thank you for taking care of us!
Imagine this - villa with private pool overlooking the sea and the sunset ... with typical friendly Thai-style service. What more can you ask for! The resort provides tours (at different costs) and we enjoyed half a day of island-hopping, another half day of ATV as well. Although there are only 2 restaurants on the island (of which The Grill was amazing), the main Phuket island is only a 10 min ferry ride away, so it's quite convenient to visit Phuket as well.
"I can only give five stars!!"
This place is amazing!! From the moment you get on the boat and are handed a cold towel and water to the check out, the staff makes you feel like a million bucks!! We felt pampered, cared for and at home! The villas are amazing and we didn't want to leave. Our romantic dinner on the beach and outdoor candlelight bath in a tub filled with orchids were truly unforgettable!! The customer service is without equal! Check this place out and let me know if you need a porter...I'm available.
"Excellent stay "
This is my first visit to Phuket, my friends flight was delayed almost 1 hour on 11June, when we get to the Pick Up Port, it was late for 1 hour as well, afraid that we may missed the speedboat hahaha, thank you for your staff kept waiting me there, made our arrival experience! We reserved 2 villa, stay for 5 nights in total. The room was not like those luxury hotel which I stayed before like Ritz Carlton or Banyan Tree, but I like the style here, natural and simple, and thank you for assign connecting villa 19&20. The small garden and outdoor pool suitable for Family visitors, next time I shall bring my mother and little brother here. Beside two gentlemen pick us up, the lady who do the in room check in for us is cute and deliver warm welcome again, feel that home away from home. As a hotelier who also work in Front Office, I really appreciate that, thank you so much! Turn down service nice too, thank you lovely villa attendant – Mr.Naf and Mod, thank you for write those lovely wishes to me, I took back to Macau and laminate it. During lunch time, small talk with restaurant staff, he seems very proud of this resort, and share his hometown and his story to me, all the resort staff were friendly honestly, thank you~ Besides that, the food quality may need to improve a little bit since there is only 2 restaurant available on the island, it’s quite important for all guest visit here. In all, the stay was nice, my friend all enjoyed the relaxation trip in Naka Island, I definitely will come back again!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM