"Nice place to stay in a Big City"
Great location given we were there for a tournament at McCormick Place. Rooms were roomy, large for a hotel in a big city, although older rooms .. would recommend larger TV's too small for rooms. It was a nice stay for a short visit.
"Historic, Beautiful Property"
I am a repeat guest of this Hilton Group hotel. It sits on a great location in downtown Chicago not far from Millennium Park, as well as near State Street, many businesses and Chicago attractions. The staff is well trained and overly friendly. The hotel lobby is beautiful! I've stayed in a variety of rooms there (from approximately 200 sq. ft. to >800 sq. ft.), and some of the rooms are small, but typical for a big city. Parking TIP if you have a car: Use Spot Hero to reserve your parking. Parking is expensive in downtown Chicago... especially overnight. Spot Hero can secure you parking at the same garage on Monroe (adjacent to the hotel) at around half price.
"Grand lobby but tiny room "
The Palmer house is a happening place and the lobby is always busy with lots going on. However, like many old hotels, the standard room is very small. I'm not sure if I can recall ever staying in a smaller hotel room anywhere in North America. It takes a while to get through to service desk but once you do, they are very responsive and accommodating. The couple of times I wanted to speak with the concierge, there was always a line up. I had a nice stay but would have preferred a slightly less hectic hotel.
Right next to Millennium Park. Easy walk to lake path. Path is a beautiful way to walk north parallel to Michigan Avenue. Intersects with riverfront park. Red line stops right outside hotel. Made getting to wrigley field a snap.
This hotel is absolutely magnificent! The location is great, the staff were friendly, and I would definitely visit here again for a personal vacation; I was here on a business trip this time. The peacock doors and the ceiling were my favorite.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM