of TripAdvisor Travelers recommend this hotel
"Afternoon Tea "
My wife, son and I enjoyed Afternoon Tea in the Lobby as part of an around the world trip celebrating her birthday. During that trip we had Afternoon Tea at The Peninsula in Beijing, Raffles in Singapore, the Burj Khalifa in Dubai and the Emirates Palace in Abu Dhabi. The service that we received at The Peninsula was the best of this group, the finger sandwiches and pastries were on a par with the others, but the atmosphere, despite the presence of live music, needs some attention. The ceiling feels low and the space a bit close and worn. I don't know if this area is included in their renovation project. Overall we greatly enjoyed our experience primarily due to the outstanding service we received.
"Better than Peninsula Hong Kong!"
We did a tour of Southeast Asia for our honeymoon, beginning our trip at the Peninsula Hong Kong and ending at the Peninsula Beijing. While we thought both were beautiful and amazing, we had one of the most positive hotel concierge experiences we've ever had in Beijing. Upon arrival we were greeted by Jerry with the concierge desk, who had heard from our guide that we were interested in exploring antique markets. He had printed a number of different sheets, giving details about the markets along with directions and addresses for cab drivers (not many people in Beijing speak English, so the hotel's help in communicating with cab drivers was crucial). When Jerry left, he told others at the conceirge desk about our interests, and they gave us excellent recommendations that we wouldn't have been able to find on Yelp. Unlike other hotels, we were never pressured to dine in the hotel, and one of Jerry's co-workers (who was from Japan and didn't speak Chinese) was very knowledgeable about local establishments that were best equipped to deal with English speakers. She even called ahead; put as at the top of waiting lists at fully booked restaurants; and confirm that English speaking waiters were available before sending us in a cab with a note saying who we were and that she had called for the hostess. One restaurant had about forty people waiting with a "no reservation" policy, and we were instantly seated. We were sent to an incredible local Hot-Pot place, and it ended up being one of the best restaurants we went to on our entire two-week trip! Furthermore, the room itself - as expected - was the epitome of luxury and high-tech genius, with televisions by the bath, ipads to control lighting, etc. and a beautiful lacquered walk-in closet to store all our luggage out of the way. And finally, the hotel itself was in a great location, which made it easy to get to sites via cab (potentially walkable), and there were a number of banks/ATMs nearby (if you need an ATM that is in English, walk out of the hotel, take a left, and catch the first available set of ATMs). Amazing all-around experience!
"Beautiful brand new renovation completed - amazing property"
Nobody should be in doubt that the Peninsula Beijing renovation is finally completed, and the result is spectacular. We first visited the Peninsula Beijing 20 years ago, and now the property has been completely restored, yet its original palatial structure "with Chinese characteristics" has been preserved. All guest rooms have been converted to suites, thereby raising the level of comfort and luxury even further. The hotel remained open during the long renovation period, so it's original loyal staff, with a long proud history of working at the best hotel in Beijing, have remained. Highly recommended for anyone looking for the most comfortable luxury hotel in Beijing.
The peninsula hotels are always our favorite home-away-from-way. We've been to almost all other peninsula hotels before staying at the Beijing Peninsula. I would say the Beijing Peninsula rank the best among them. To begin with the location is great as the hotel is situated right at the middle of everything, a few blocks from the forbidden city, all the shopping malls and restaurants. The rooms are large comparing to other peninsula hotels or any other hotels. The executive suite with more than 1,000 sq ft and a very reasonable price was big enough for our family of four to stay. The ample of dressing area with plenty of drawers, the comfy bed, the gorgeous bathroom with separate areas for showers, tub and toilet. The little tablet by the bedside controls everything...curtains, lighting, HAVC, private settings, room service and anything else you might need. The staff were exceptional, nothing is too much trouble to ensure your stay in Beijing is a memorable one. We would like to thank Carol Li from the reservation desk, Andy Yang the assistant manager and especially Mary Li the Peninsula Ambassador for their tireless efforts for arranging all our transportation, hotel package tours and restaurants reservations. Our only regret was that we stayed there for only five short nights.
"A truly memorable experience!"
We thought our trip to China would be disappointing after our travel agency abruptly went out of business and we found ourselves re-booking the whole trip on our own. However, the staff at the Peninsula Beijing did their utmost to make it a truly memorable experience. We were upgraded to a beautiful loft suite. The room and bedding were luxurious. The service was impeccable. Everyone on the staff is gracious and helpful. They actually made us feel as if we were the most important guests in the entire hotel. We would especially like to commend assistant managers Jane Gao and Andy Yang as well as Peninsula Ambassador Mary Li for their kindness, attentiveness to detail, and their tireless help in arranging for our many exciting experiences in Beijing. We would not want to stay anywhere else on future trips to Beijing.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
Please note the hotel will be totally refurbished from April 2015 to late 2016. The enhancement will be split into two distinct phases to ensure that disturbance is kept to an absolute minimum. During the renovation, certain floors and restaurant outlets will be closed, but the hotel and the shopping Arcade will remain open for business as usual throughout this period.