of TripAdvisor Travelers recommend this hotel
"Refined and opulent top Chicago hotel"
We went here for a 60th birthday. It was really top notch. We stayed one night and got a double upgrade to a king room with a view of the watertower. Beautiful Asian décor--very mellow. Excellent service, quick valet parking. Then we had to spend one night at another hotel. Then we decided to extend our stay and come back. There was a special that enabled us to pay for a king room and then get upgraded to an executive suite which was just divine. We got an earlycheck in at 8am and a late checkout at 2pm. The living room was on a corner and we had 2 views. There was a giant picture window in the bathroom where you could lounge in the bathtub and look out. Finally, the bedroom was also on a corner with 2 views. The hotel is very hitech with multiple tablets enabling you to control all features of the room. Great minibar. Fabulous spa. The lobby restaurant Sunday brunch is fantastic, and the Shanghai Terrace restaurant is the best Chinese food we have had in the states. Its a very very pricy hotel but wonderful for a special splurge!!
"Best of the Best!"
I have traveled throughout Europe and across the USA. This is the best hotel room we have the opportunity to visit. It is immaculate, spacious and features state of the art technology. The room can be controlled by computer tablets that are by each beside and on the desk. Everything is electronic. The bed and pillows are luxurious. The bathroom is wonderful. The concierge and front desk are very professional and responsive. The luggage arrived at the room within minutes of checking in and when I requested an iron and ironing board, it also came within minutes. My wife loves the view of Neiman Marcus across the street. I regret to leave after only two nights. When I come back to Chicago or visit another city that contains The Peninsula, I will be back.
"A superb 5 star hotel"
We have stayed in many 5 star hotels around the world ... and this is definitely one of the best. The staff are extremely professional .... and nothing is too much for them. Not having visited Chicago before we relied on the concierges for advice and recommendations. Suffice it to say that there was nothing they could not tell us and help us with. Our room was spacious with all the facilities you would expect for a hotel of this standard.The position of the hotel is excellent for access to all the main tourist sites, Highly recommended for a luxury stay in the Windy City !
"My choice for top hotel in Chicago"
My husband I travel extensively and enjoy staying in different hotels, especially on our annual visit to Chicago. After our recent stay at the Peninsula, we promised ourselves that we will never stay anywhere else in Chicago! The location is great, but the service, style, attention to detail, and understated beauty of our suite made us true believers in the Peninsula's commitment to excellence.
"We've been staying here for years and it's still the best hotel in Chicago."
My husband and I came in June for a 4 day getaway and it was a perfect stay. Our suite was spacious and comfortable with touch controls in every room. The beds are extremely comfortable and the bathrooms are well appointed but what sets the Peninsula apart is the service. The staff is incredible, from the front desk to the house keepers (who took my cosmetics and set up a little vanity area for me complete with a cloth and wipes) The pool, spa and gym are also among the best I've seen in a city hotel. Unlike a lot of city pools the Pennisula also has a great sun deck. Perfect for catching a few rays and grabbing breakfast or lunch. We will be back again soon!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM