of TripAdvisor Travelers recommend this hotel
Location, rooms, service are very, very good. We liked the restaurant service for breakfast very much. The large pool is divided in three lanes, that it can be used only by three people. Without the lane dividers it could be used for lap swimming by at least 5 people. That is ridiculous. You have to wait for a free lane.
"Wonderful hotel in wonderful city"
I have stayed at this hotel deviously and each time it is more enjoyable. It is truly a classic and opulent experience with service beyond five stars and the suite is wonderful with beautiful finishings and the gym is great the Hite is in an ideal location. I have no negatives to his this hotel. Stay there.
The Peninsula Chicago is a beautiful hotel and I never want to leave when I am there! The location, just off Michigan Ave. is excellent, and the staff is topnotch. It is a luxury property so you will need to make sure you take advantage of the concierge or front desk for in-house dinner reservations because they do book up quickly. The gift shop staff helped me select about six gifts, provided in-house embroidery on two items, and gift wrapped everything. Plus they are very pet friendly!
"Old world hotel, refreshed rooms"
I've been stating here for 10 years. Fantastic, comfortable rooms, superior service, great staff. On my last stay they did not clear the feathers out of my room (I arrived at 3 am due to a delayed flight) but they fixed it immediately and professionally. Definitely worth a stay. Food is good too, but there is better in Chicago.
"The Peninsula is pure perfection!!"
This is the second time I have stayed at The Peninsula. The service is impeccable, in fact it could not be any better. The rooms are beautiful with technology to control lights, tv, temperature all from a tablet. Our room was ready when we checked in at noon. Room service was very prompt and the food was very good. My friend and I both used the spa and the services were the best we have ever received. The location was just off michigan in the center of all the shopping. The concierge was very helpful and was arranging restaurant reservations prior to my arrival I have stayed at several hotels in Chicago and am spoiled from my two visits to the Peninsula. I dont want to stay anywhere else.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM