of TripAdvisor Travelers recommend this hotel
"Simply the Best"
If there is a better hotel anywhere in the world, I would like to see it. The location is great, the arcade shopping is the best, the lobby and reception are first rate, the bars and restaurants are top shelf, the rooms are modern and very elegant. All this, but what separates the hotel from other great hotels is the staff. The team simply takes customer service to the next level.
My wife and I stayed at this hotel for 2 nights and our stay was incredible. -Welcome experience and airport pick up was efficient and comfortable, and staff were extremely friendly, check-in was in the room. -Staff service was great everywhere. -Room was beautiful - everything is well thought out, with great layout, great adjustable lighting and comfortable bed. We had a beautiful view of the harbor. -Wi-fi was extremely fast and easy to connect! -Restaurants were delicious (breakfast buffet has everything you want, Chinese restaurant is great, Felix is nice at night, the bar has great ambiance. -Pool is nice and relaxing -Concierge was very helpful giving us with directions to various places -Location is extremely convenient - getting anywhere is very easy by subway, taxi, ferry.
"Outstanding Deluxe Experience"
We have just spent 5 wonderful nights at the Peninsula. The luxury, attention to detail, quality and service were all outstanding. Clearly, it is very expensive but worth it for a special holiday. I recommend that if you have booked room only that you ask them on check-in to quote you for bed and breakfast. Breakfast is a beautiful relaxing experience and you wont be hungry until evening !!! The incremental cost per day to switch to B&B was HK$450 for TWO people but if you just went for breakfast a la carte, then it was circa HK$830 for two. Have the afternoon tea. We also dined at Felix - fabulous views and cocktail bar. Food was only average and very expensive for what you got - you were paying a lot for the wonderful view of the HK skyline
"The Garden Suite private function area"
An Extraordinary space. The private, elegant, indoor dining area opens up on to a large terrace with sublime views of Hong Kong Island and Victoria Harbour. We attended a birthday party and was blown away by the service, quality and presentation of food, ambience and views.
This was our first stop on a four week trip across South Asia. From the moment we were met at the aircraft air bridge to the moment we were chauffeured back to the airport the service care and attention we received was outstanding. My wife had developed a dental problem on the flight and by the time we arrived at the hotel (by a wonderful Rolls Royce) the Penisula had arranged a dentist for her. After a efficient in suite check in a hotel security member escorted us across town to the dentist and throughout the 3 night stay the staff continued to check how my wife was including sending complimentary rice to the room when she was struggling to eat. The hotel itself was fantastic, our room being smart controlled by iPads. The restaurant, pool and lobby excluded class and despite my wife's illness we had a amazing stay. Thank you to all the staff that made the start to our trip so wonderful
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM