of TripAdvisor Travelers recommend this hotel
"Well located luxury"
My wife and I recently had a very enjoyable few nights at the Hong Kong Peninsula and, in recognition of her birthday, we splurged on their Rolls Royce airport pick up. I was pleasantly surprised to discover that, after a 13 hour flight, it turned out to be money well spent. Not only does the transfer provide a ride in one of their fleet of beautiful, late model Rolls Royces (complete with suicide doors), but you are also greeted at the aircraft by a hotel rep. with a golf cart, thus avoiding a fairly lengthy walk to immigration. The rep. also stayed with us, picked up our baggage at the carousel and escorted us through customs to the car. Check in at the hotel was conducted in our room by a very polite and professional lady who explained the room’s various features. She explained that the recently refurbished room’s design was based on the theme of a private jet, maximizing the available space and conveying a sense of luxury. The designer did a good job, the relatively modest but adequately sized room exuded a feeling of quality. The exceptionally large flat screen tv and the automated espresso machine were welcome features. Everything was immaculate. Service throughout the hotel was impeccable and we particularly enjoyed the resident’s perk of not having to join the often lengthy line up for afternoon tea. The Hong Kong Peninsula is one of many fine 5 Star hotels in this city but none of the others have the same grand sense of history. The Kowloon side location is hard to beat and they have several very good bars and restaurants within the hotel. The hotel and its bars and restaurants are expensive but understandably so. A true 5 Star property in every way.
"A bit of a Disappointment"
While this I considered a premium hotel it seems to lack on some fronts. The rooms are a bit small for this level of hotel, and we felt closed in, while comfortable they are a bit dated. The real disappointment is the lack of public lounge space. If one is going to their room and back its fine, but the entire ground floor is a large public restaurant space. The only spot to sit and relax is the one sofa across from the check-in desk. The only other space outside the room is the pool area. The balance of the space is a large shopping mall, again with no place to sit. There are better options at this price point.
I think this is the kind of hotel you imagine when you think of the ultimate hotel experience. The attention to detail and focus on service is unsurpassable. It's not cheap, but it will be one of our most memorable hotel experiences.
"Best hotel ever"
I love this hotel. Position of this hotel really strategic. Near from : bus station, MTR, harbour, simphony of light, harbour, avenue of star, clock tower and even shopping mall. All you need is comfort shoes 😄. Fast check in and check out. Delicious breakfast. Friendly staff. Clean and cozy rooms.
"Perfection in Hospitality"
The Peninsula Hong Kong never disappoints. The flagship of the brand, it delivers on all fronts. From the personal contact prior to your arrival to the tasteful decor and amenities you are hard pressed to find a more luxurious experience. The suites are incredible and the harbour views spectacular. The Spa is also worth a visit and treat yourself to the best they offer, although the hard sell for the products at the end of the treatment is a little out of place. Also make sure you reserve the Rolls Royce pick up, and if you pick a suite you get a chauffeur to drop you off anywhere in the city. Two tiny negative, the shower in our bath suite leaked and flooded the whole bathroom. They attempted many fixes but it never worked. Nothing dramatic. There are also no late night food venues in the hotel except for a limited room service menu. Luckily lots of options outside the door. One major plus - which for me defined the level of service. I forgot my headphones in the room. Housekeeping found them and shipped them back to me in the USA at their expense.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM