THE PENINSULA MANILA

The service at this hotel was excellent. This was my 3rd trip to the Philippines, but the first time I travelled without my family or a guide or driver. I felt at ease once I checked in to the hotel. I ate several meals at the hotel and had the American and Filipino breakfasts delivered by room service. Both were excellent. I had the laundry service press my suit when I realized it was too wrinkled from my flight. It is a great time to visit the Philippines with American dollars.

You never have to worry about the quality of service and hospitality at Peninsula and you will always be at ease from check in to check out. Classic hotel with high quality rooms and facilities. Big swimming pool and a nice bar next to the pool. The hotel is at the CBD area, very convenient going anywhere, you can always use their limo taxi as well as it's very affordable.

We stayed after a change to our travel plans and enjoyed it so much we stayed an extra night. The dining is first class - especially enjoyed the string quartet that was playing - and the room was well appointed. In a culture that prides itself on service, the service here was outstanding.

Excellent place for a dinner, quiet and nicely decorated. The food is very good and the service is perfect. The choice of wines is accurate and you can be advised for the best choice. Only weak point: the desserts do not reach the standards of the restaurant. A training with a french pastry cook would be good...

The Peninsula is one of those grand, older hotels that you find in Asia that reminds you what the "sexier" chains don't have - premium service. From the moment they pick you at the airport to your departure, the Peninsula's exceptional staff go out of their way - every day - to make your stay amazing. Everyone knows your name - everyone focuses on your personal needs every day. It is not a massive hotel (like the Shangri-La across the street) which I prefer...because the service is that much more personalized. Having said that - the rooms could do with an upgrade - it's time. You may not notice things but some paint on the existing furniture would work wonders (lose the dark tones). The menu(s) could use with some vegan/vegetarian upgrades (pasta is not the only dish that we like to eat for room service)...so old world charm that perhaps could use a step up or two - but - all in all this is my favorite Manila hotel (yes - I like it more than Shangri-La) and I hope to stay again soon.