of TripAdvisor Travelers recommend this hotel
"Old world charm"
The Pen has been an iconic hotel for ages. It gives this old world and luxurious feel. The bathroom may seem a little bit dated though, but the room an bathroom were spacious. Buffet breakfast was ok. It will always be fun to treat yourself to their famous ice cream (though it is overpriced).
"Enjoyable stay, although the hotel is starting to date"
This is a very nice hotel, although for the price range there are other options that are very competitive. The rooms are well maintained, but are definitely starting to date and could do with renovation. But still nice. The swimming pool is nice, but again could probably do with a face lift. The gym is excellent! The location is good, but not great. Makati is not an easy place to get around and there is not direct access to the major shopping centres or office blocks so not ideal for walking. But it is still centrally located.
"Grand Entry. Not so great rooms"
A huge christmas party / ball was getting prepared. I must say the entry into this hotel will WOW everyone. Its Rich, grandeur and gives a royal feel. The rooms are good (but not as good as one would expect it to be after getting wowed in lobby). Food is good and the restaurants inside the hotel have lavish spreads.
I can't even begin to describe what a great experience we had at The Peninsula Manila. The general services from checking in early and already having a room ready, to the out of this world gym (with kettlebells, jumping boxes, etc.), to the on-demand nurse (wife had altercation with aforementioned box jumps), it was simply top notch. Then, when you add to the fact that the way they celebrate Christmas BLOWS everything else that they already do well out of the water, well, it's just perfection. We booked the hotel because we wanted to celebrate Christmas in Manila and at a hotel that respected it. They did not disappoint. The only con I can think of are really just around the Christmas buffet dinner in the lobby. It was really really good but some things ran out (or were slowly replenished) during the second seating. My thanks goes out to the staff and management of this hotel. They outdo themselves in everything they do and we are grateful for that. PS - the breakfast buffet in Spices is next level good. A fresh coconut at breakfast' OK.
"Classic warm hotel"
Just like all the new hotels are glassed in, cold, with modern lobbies, but when you enter the Peninsula, you will be welcomed by signature lounge, high tea, groups of people, locals and travellers. Lobby music and spacious, it doesn't feel like a transit check-in-check-out hide in your room type of place. We have been coming here for years, and have tried other hotels but keep returning to this homey place. Pool is a gem. Gardens. An oasis from the bustle of Makati. Rooms are spacious, comfortable, clean. No fancy buttons, everything works. Get a room facing the pool side as supposed to the main road. Easy walking distance through an underpass to malls and Shangri-La area.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM