"One the best hotel experiences we have had anywhere in the world!"
I can find no fault with our recent stay to The Plaza. The staff was extremely helpful and professional. The rooms and facilities were extremely clean and well maintained. The club level lounge was a wonderful retreat at the end of a day of business/touring. The staff that manages the lounge were gracious and accomedating to our every need. In my opinion, concierge services are essential, especially on a trip out of the country, and the services at the Plaza were top notch. I wish I remembered the name of the concierge that was on the first night of our stay, Sunday evening, May 14. I was truly impressed with her friendly and genuine approach to helping us locate a restaurant serving Gimbab. After we returned from dinner (didn't make it to the Gimbab place as it was closing up as we got there) she saw us come into the lobby and came out to greet us and asked about our experience. Several days later she was on duty again and came up to us and asked if we had been able to try Gimbab somewhere and was truly interested in what Korean foods we had tried during our stay. All and all a wonderful hotel that managed to anticipate our every need and integrated it all seamlessly into a elegant and comfortable home away from home.
"Great location but not a friendly as for business"
Great location to the city centre of Seoul, located close by Myeongdong which only 5-10 walking distance. Gym will be at the other tower next to the hotel, you have to walk thru outdoor (most of the people do) for gym and swimming pool etc. Somehow, not as 'friendly' if you plan to be the easiest to get to gym with your sports apparels or if that's a temperature difference between indoor and outdoor. Definitely can't just on shorts or your running indoor gear to walk out. Buffet was reasonably good and nice staff. However, the room itself seems to be a 'theme' hotel as the light has been pretty dark. Definitely not a good idea if you have to work on your reports in your room. Work desk light has been so dimmed. I guess if an Autograph Collection is if special design, at least for work desk, they should think about the lights. Considering it should be of a 5 stars hotel, you basically have to put your luggage on the carpet and you have to look for your stuff on the floor. No ironing board and heard from some others attending same event as I staying in the Plaza that you have to return back the ironing board right away after you use as only one at the hotel' Really' Staff could be an asset as they seems to be nice and the door man upon my departure has been very helpful, Jin. English of the staff could be a bit better as I try to explain of a contour pillow on the phone and ended up, I have to google for a pic to show the reception.
It was an excellent facility to stay, enjoyed the spa and pool area which was very clean and well maintained. The18th floor club service were excellent in foods ,drinks,and services. The location of the hotel was great to connect to other parts of city. The staffs working for hospitality were very helpful in many ways. I will definitely recommend this hotel to my friends. Easy check out at the club level.
"Modern Elegance and Service"
I spent several nights at the Plaza in Seoul as a tourist. Excellent location for access to the downtown sites. I stayed on the club floor which included a full breakfast, happy hour, snacks, tea, free laundry on one item per day, fitness center and internet. I would highly recommend this hotel for service, designflair, amenities, quiet nights, comfy bed and well appointed rooms. No negatives that I can think of.
"Service, location, service, service"
Stayed for 5 days. Checked in at the 18th floor, member club. Stuff was taken to the room. 19th floor. Great view. Reasonable size.verry well designed. Modern and functional with nesspreso coffee machine and capsules. A smart room with Central light temp and curtains control. And motion control. Breakfast at 2cd floor please tell and good. Conswreige at front desk and at member club informative, good and efficient. Close to metro line 2. Part of attraction such as pakace are near by. The conseirege can issue free tickets to some of them. Bus to dmz tour starts and ends at the hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM