"EXCELLENT STAY AT THE PLAZA"
The stay at the Plaza Hotel was incredible. All the staff smiled and greeted me, and everyone was very kind. The design of the room was really special. The rooms were clean and so comfortable. The hotel is a great location for sightseeing. You can enjoy most sightseeing spots in Seoul in 10 minutes on foot. Myeong-dong is connected to the basement and you can enjoy jogging in the Cheonggyecheon stream.
"Elegant hotel in Seoul"
The hotel location is very good. But travelling from Gimpo airport is not very convenient. They dont have airport limousine.bus from Gimpo airport to this hotel. The hotel is just 10mins walking distance from Myeongdong. It is easy to get taxi too. The staffs are able to speak english and they are very friendly and helpful. The room is reasonably big for single traveller but not for a family. It is first time to get hotel with the bed facing a big window. But the design is modern. Overall I am happy with the hotel. I am looking forward for my next stay in early November 2017 here.
VeryGood!Executive lounge several servants attitude is very good, very beautiful! Spent my birthday in the hotel, asked me when I was admitted, but then no one seems to remember.In general, a satisfactory experience.
Great location, comfortable rooms. Executive Lounge is worthwhile, seems to lack traditional hotel bar if that's an issue for you. Plenty of options nearby, the staff is friendly I would definitely stay here again next time I am in Seoul.
"Exceptional service from 2 individuals"
I'd like to specifically mention two individuals with outstanding customer service who went beyond their of duties to provide my daughter and I such personal service that exceeded my expectations. The two are Mr. Ryan Kim (Duty Manager) and Ms. Liz Kang (Concierge). Mr. Kim made sure my daughter and I were given a comfortable room that suited my requirements. Ms. Kang remembered my places of interest and followed up with latest information even though I didn't request for them. They both made our stay even more pleasant. The premier suite was very comfortable with a separate bedroom and living area (a sliding door to close off). Both living and bedrooms had wall mounted TVs attached. So my daughter could sleep in and I could attend to my work without disturbing her. Read the Plaza website for details of its offerings. As to the service generally, I'd say very good. housekeeping requests were promptly attended to. Location is good and convenient. Walking distance underground to subway and myeongdong shopping area. Shuttle bus is a bonus. Thank you and keep up the good work.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM