of TripAdvisor Travelers recommend this hotel
"Amazingly huge and luxurious suite"
I stayed in an executive suite recently at the Portman Ritz-Carlton, and just a note that this is more a 4.5 star review despite the 4/5 in the score. Positives: - room was positively enormous, but the best parts were the huge and very comfortable bed and the excellent view of the Shanghai Exhibition Center - bathroom was also gigantic, with bathtub and bathrobes etc - gym was professional and well-distributed -breakfast is very nice, with a large selection of Western and Chinese food - location is convenient, as there is a Starbucks, Din Tai Fung, massage, whiskey bar and bubble tea shop all within the same complex. It is also very walkable to Jing'an Temple and the Kerry Center Negatives - I really don't like the layout of the lobby - the reception and concierge is totally hidden and at first is hard to find. Same as the restaurant. - the bar in the middle of the ground floor plays hideously loud and thumpy dance tracks on weekday nights. - the placement of the taxi stand is all wrong - it is frequently blocked by vans in front so we cannot see if taxis are coming - housekeeping should not come at around 6:30pm - she kept on interrupting me 3 days in a row when I was showering and getting ready for dinner! - wifi was prone to connection failure That said, I really enjoyed my stay here.
"Portman Ritz Carlton Shanghai near Exhibition Centre"
Great hotel if you need to be close to the Shanghai exhibition centre - it is directly across the road and super handy. Plenty of shops and eating places close by, well connected to the Metro/Subway and near to Jin Ang Temple
"Convenient location with great services "
We came visit Shanghai during the Easter holiday and stayed in this hotel. The rooms are clean and the breakfast buffet offers wide range of choices. There are other restaurant choices and high end shopping centers within walking distance. It also takes within 20 mins of driving distance to most of the sightseeing places. Highly recommended for people who are first time to the city and with a young child.
"Great service, great hotel"
The staff at the Portman were so friendly and helpful. I was here for a work trip in May 2017 and I would highly recommend it to other travellers. Sander and Peggy, in particular, were very helpful with directions/translations/information and anything else I needed. Would definitely return.
"Room 2504 haunted'"
I stayed at Portman numerous times since 2008. This stay does not represent any of Portman excellent service. First night, lights above the desk started flickering. Called maintenance, hotel staff shared it was due to electricity current. Last night, lights went out for 2 hours plus. Entire room, except for washroom was dark. Maintenance cannot fix it.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM