"Great hotel, fantastic view of Tokyo tower"
We ended our visit to Japan in Tokyo and appreciated the location and amenities of the Prince Sakura hotel. The train station is so convenient, and the walk from the door to the street was longer than the walk from the street to the station, so it was very convenient. Our room had a lovely bath with jets and beautiful view of Tokyo Tower; we received an upgrade from our Marriott platinum status. The hotel's breakfast was excellent. Occasionally there was a short wait to be seated as the hotel was full. The quality of the food was excellent. I loved the fresh juice blend each day, the red one was my favorite. The view of the garden from the restaurant was gorgeous as the trees were starting to bloom. We wanted to get some ramen while we were in Tokyo and the concierge gave us to recommendations along with a map and directions. We had an excellent stay and I would definitely stay here again when in Tokyo.
"Great and pampering hotel"
Very good and pampering hotel. large and very comfortable rooms, very comfortable beds, excellent bathroom with Jacuzzi pressure in each tube, Free Wi Fi, and the western breakfast restaurant has very reasonable variety. The hotel staff are very nice and helpful, although some are not fluent in English. The hotel is 7 minutes walk from A large underground station and you can get easily anywhere in the big city.
"Good hotel, but your Marriott status is not recognized much. Average hotel for the price."
I'm a lifetime Marriott Platinum member felt as if they could not have cared less about someone's Marriott status, but objectively, it's still a pretty good hotel. The good: The rooms are decent, especially for Tokyo and what else I've seen and the location is very good being so close to Shinigawa train station, which makes it very easy to get around. There's also cabs typically waiting outside of the hotel. The service is pretty good overall. Their toiletries and towel quality is high. Their gym facilities are also very nice/new. The bad: The lounge rules are very strict and considering everyone with lounge access either has Marriott status or is way overpaying for that access, the staff would be a little kinder. I've been in many lounges where the staff bend over backward to help you out, but not this place, they have multiple staff to enforce rules. Here are a few instances within our few days there: - my wife and I were planning to eat food we'd purchased elsewhere in our room, so we asked for a small cup or plate of ketchup, but the staff refused stating we cannot leave the lounge with food - when eating some pre-dinner snacks around 5:30 pm, we were told we had to leave the lounge with our baby (9 months) because they were serving alcohol 5-10 pm. Are they worried my baby is going to drink or ruin the 5:30 pm romantic ambiance' - my wife tried to leave while eating 1 slice of toast, but they said they had to take it from her - when attempting to leave with a single bottle of water they said the same
"Very good !"
We stayed in this hotel for 6 nights during our stay in Tokyo. Ideally located close to the JR train station of shinagawa to the south of the city, it will get you to any part of Tokyo very quickly. Harajuku, shibuya, shinjuku, ueno... are all within 10 min of JR train. The view we had of Tokyo from our hotel room was breathtaking. The hotel is very nice. The personel, very polite and ready to cater to all your needs. The executive club had just opened a few days before our visit, you can join for free through the day if you are at least a Marriott gold member, I believe. You can then have a complementary western breakfast in the morning to start your day if exploration. and enough food over the cocktail in the early evening to serve as dinner ! The newly opened, renovated gym is also accessible for free to members. Trainers can assist you with routines if you need. All very polite, as usual. Finally, the spa definitely deserves a visit. It feels both simple and luxurious at the same time. You won't regret it :-)
"Beautiful setting with the Park and pond out of all the windows"
Lovely room overlooking the Park. Very spacious with a large soaking tub. Great service and very clean. The hotel is so beautiful, as soon as you enter the lobby you are greeted by a stunning flower arrangement.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM