Situated in central Madrid, The Principal Madrid is very close to Puerta de Sol, the Círculo de Bellas Artes, Cibeles and Puerta de Alcalá.
The hotel is located on one of the city's most iconic streets, la Gran Vía; a lively street which has plenty to offer in terms of leisure, dining and shopping.
L'hôtel est tout nouveau, les chambres sont spacieuses. Le personnel est très attentif et très gentil. Le restaurant est excellent. En termes de position géographique, il est vraiment très central, au croisement des axes Gran Via et Paseo del Prado.Comment of B. Mohamed Karim , Morocco the 2015-02-18
"Worth a visit"
Great hotel in the centre of Madrid with beautiful view from roof terrace. Spacious design rooms with large bathroom with walk-in-shower. Didn't use the lunch and dinner facility. Great service and friendly staff
Great Location, can walk everywhere. Quiet room with very comfortable bed. We opted to book breakfast with the room and it made the start of each day easy. Plenty of selections for a healthy ,hearty breakfast. Very good service. Nice roof top bar.
"Beautiful boutique hotel in the heart of Madrid"
Great service. Bed was so comfy and rain shower heavenly. Great luxury boutique hotel in the heart of Madrid on Gran Via. It’s busy but can’t hear the buzz of the traffic. We loved it. Breakfast was wonderful. Great spread and selection. We also had dinner in Atico, the restaurant on site. Food was great as was the service.
"Very Impressive! A near perfect Hotel!"
Very good location! This hotel is easily accessible to most major spots in Madrid. About a 10 minute pleasant walk to the magnificent Retiro Park. Hotel Staff are surprisingly very warm, accommodating (having a notion that Europe service are a bit snobs), and hospitable. Top notch and premium service all the way from arrival, stay, and departure. No hassle whatsoever in checking in/out formalities. very quick and efficient. PROS: Fluent English speaking reception and staff. Warm and accommodating. Requests are promptly and well attended to. Good Internet speeds of approx 5-10 mbps with symmetrical DL/UL speed. Nice toilet kit (Bvlgari Brand) which is replenished daily. Clean bathrooms. Decent shower pressure at 8/10. Could be better if the overhead and telephone shower can be used simultaneously. Free Bottled water. (replenished daily). Turndown service. Exceptional breakfast selection! Premium quality offering. CONS: Limited power outlets for charging. Limited media channels for english speaking audience. A bit too avant garde on the bathrooms. Poor ventilation and lighting on the bathroom; and tendency to splash water all over the bath area due to open space style TIPS: Do bring a power strip/extension cord.
We stayed at the Principal Madrid hotel from the 26th to the 28th of October 2017. I have to say it was wonderful from start to finish. All the staff are friendly, helpful and just generally lovely. From the moment of check in until the end of our stay, we were taken care of utterly. Any queries were answered and any problems were handled efficiently and quickly. The level of professionalism has to be commended. There was a problem with the room, insofar as we were allocated a twin room, but were moved to a king without a moments fuss when I pointed out the booking - the problem was not the hotel's fault but that of the company that had taken the booking, yet the hotel sorted this for us within minutes, despite being very full. They were also able to confirm dinner reservations at Ramon Freixa, supply us with full details of how to get there and a map, where all places of interest could be found. They were also able to supply me with a power adaptor, as I'd forgotten to pack mine. Nothing seemed too much trouble for any of the staff. To say I'm impressed is an understatement. Our stay was so relaxing, we really cannot thank them enough. I will be recommending this to all my friends and colleagues.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM
Please note that extra beds are available on request. Please contact Customer Service before your arrival to confirm their availability.