of TripAdvisor Travelers recommend this hotel
"First Rate Experience"
Arrived late Sunday night having driven from Somerset and attempted unsuccessfully to book into other hotels in York. Brilliant staff at reception immediately sorted us with a complimentary upgrade to a superb room. Nothing was too much trouble. Very comfortable night and terrific breakfast. Management have got this spot on! The staff are exemplary and the hotel is stunning. We are trying to find an excuse to return. Cannot recommend this hotel highly enough. As a Yorkshireman returning to Yorkshire I am delighted to consider this typical of Yorkshire hospitality.
"The best hotel in York bar none."
I stayed in the Principal York on a work trip and have to say I was so impressed! I stayed in a Superior room with king bed, amenities in the room were plentiful, and was so impressed with the tuck box (the usual crisps, sweets, biscuits etc). No noise from the railway station which is literally right next door to the hotel (you can actually walk from the platform to the hotel). The food in the restaurant was also second to none, and the chapter house bar next to the restaurant was excellent. If you are unsure about hotels in York, this would be top of the list!
"Amazing, the staff go above and beyond!"
It's taken me a while to get the time to write this but I wanted to say how amazing the hotel and staff at the Principal were. They made our stay extra special. This was our first trip away with our ten week old baby for my husbands birthday. When we arrived we were greeted by two members of staff who helped us with all of our bags and the Pram into the hotel. We were then upgraded to a suite at no extra cost which was perfect as we needed the extra space with the pram and all of our luggage. The staff were great the whole time we were there, helping us up and down the steps every time we arrived or left the hotel. On our second night our little one had a nappy malfunction quite late into the evening, we rang house keeping and they came and changed the sheets for us with no complaints at all. We apologised and they were great and just said these things happen! The complimentary tuck box was fabulous and when we left they gave us water and mints for the car! All in all our stay was absolutely perfect, the hotel is beautiful, we had a view of the Minster, and the staff were fantastic. We would definitely stay again and have already recommended it to friends.
"Wonderful afternoon tea in the Garden Room"
We had afternoon tea in the Garden Room on my graduation day and it was the best afternoon tea we've ever had! Wonderful service from the staff, they were friendly and attentive but left us to enjoy the afternoon. The Garden Room is beautiful, nice decor and really relaxing. The afternoon tea was beautifully presented and tasted good too; it was nice to see a twist on classic afternoon tea, with a velouté, paté and rarebit as well as sandwiches. It's great value for the amount of food you receive. Would definitely recommend!
Amazing hotel, staff were incredible and the building itself was literally beautiful! Amazing layout, decor and ambience! Centre of York right next to the train station, perfect location. Would definitely return, highly recommend!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 3:00 PM , Check-out: 11:00 AM