of TripAdvisor Travelers recommend this hotel
I stayed in the Ritz-carlton in Beijing for one night and I loved it, the room is classic and the bed is very comfy. I had dinner and breakfast and it was truly delicious food. Also I'd like to mention Mural and Bob because of their excellence in their work. I definitely recommend staying there.
"Excellent Facilities, Service, and Location"
Of the many excellent 5-star hotels in Beijing, The Ritz-Carlton Beijing stands out as exceptional. The facilities are excellent and the staff could not have been more friendly and helpful. The breakfast experience fits every taste and preference. The location of the hotel in Chaoyang, within the GuoMao shopping Plaza surrounded by luxury department stores, wide choice of restaurants, coffee shops, underground massive food court, and near a metro station. The hotel is also conned=cyed to the JW Marriott hrough a skywalk.
"Traditional decor "
Not the best Ritz I have been to. A bit tired. Needs a facelift. Rooms need attention. Not very sound proof. Location okay. The pool is fantastic. The gym needs more work. The restaurant has a huge buffet selection but not tantalizing.
"Incredibly weak experience for the price and brand"
Door lock key cards did not work multiple times. Request for change to king from 2-bed standard request was not handled pre-arrival and therefore complimentary package had to be moved and check in time was lengthened. The bar was wonderful, and on the pre-holiday weekend (before Halloween) was very nice. The staff there was excellent, and they actually took great care of us, offering a complimentary coconut drink; also the breakfast on the next day, was very well done. Overall, I am being critical, because this is a high priced property and everything should be perfect. The JW is right across the street, and it is a competitive brand that is 30% less in price for a similar value proposition. Work on it folks... I hope things get better. I will not be jumping to stay at your overpriced property any time soon... look forward to hearing from you.
"Best in town!"
2nd visit to Beijing, 3 hotels used this one stands out in its category in its 5 stars facilities, big pool, gym room, spa. Central location and mostly friendly English speaking staff. Concierge service is great providing excellent tips always with a smile. Breakfast is varied and clean a trademark of the hotel. Room service very fast and housekeeping makes you wanna come back to ur room every time it is done smelling so well! True Ritz-Carlton standards, you won't regret your stay! Just make full use of it.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM