of TripAdvisor Travelers recommend this hotel
"Just a reminder how much I like this hotel"
Cool old industrial building with large spacious rooms with all the top notch fittings. Uniformly helpful staff, great gym and hip bar/lounge in the lobby.The hotel is centrally located for Georgetown and all it's activities. There literally is nothing I could think of that they could do better. Five stars!
"Service is embarrassing."
The owner should fire the managers. ALL OF THEM. Get all new people. Tell them that never answering any phone call to any department is bad. Seems like a simple concept. But not there. And the front desk manager knowing a few words of English would also be helpful.
I often stay at the Ritz Carlton and am never disappointed. The Georgetown Ritz was exceptional. The staff was wonderful, very knowledgeable, kind and attentive. If you have the opportunity to interact with Martin, Cedric or Luis, take advantage, they were fantastic. I will be back in the Spring!
"Superb service, comfortable space, and great location"
Great boutique-size Ritz Carlton, terrific location and quality service as expected. Warm and inviting lobby with over-size fireplace (great for wintertime travel). Walk to great Georgetown restaurants and shopping on M Street NW.
From the minute we pulled up until the time we pulled away excellent service! The hotel was very crowded when we arrived but you would never know it from the outstanding service we received! From our immediate check in with upgrade to the beautiful suite we enjoyed. We stopped in the lobby for a drink and snack, food was excellent and we enjoyed the ambience of the lobby with the gorgeous Christmas tree. Room service was quick and delicious. We look forward to going back. Also excellent location
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM