of TripAdvisor Travelers recommend this hotel
"Once Again Back Is The Incredible"
With competition flowing into the capital of Indonesia in the higher segment of Hotels and Restaurants this is the time for a good deal. Ritz Carlton Mega Kuningan gets that and never stops amazing me. I was impressed once again with the fairness on creating a good package to eat, sleep, entertain and most of all safety. Where other top hotels make sharper pricing by cutting other services such as a good feeling of feeling of being secure, the people of Ritz Carlton do not allow any of that to happen. I was able to openly discuss and disclose what alternatives I had and in a very professional and equal open way I was offered a good package. They even continued their Spice program, a loyalty reward system that makes it now even more attractive to stay in the hotel and for example satisfy your needs for great food in the new Asia restaurant. I was told that soon another restaurant will open next to Asia but they don't want to say what or when but I saw the works have started (with little to no noise by the way). My suite had access to the slightly renovated club floor with great service and personal attention where even if you have been away for a while they still remember how you want your coffee! In a time where all seems to be about price only I am happy to see that Ritz Carlton understands that service and great care are just as important and the pricing does not have to be sky high by default.
"The Customer Experience"
This property is not the fanciest Ritz we've stayed in but the service is top notch! I've stayed at this property numerous times and they always remember my preferences and needs. The team took service up a notch when my family traveled with me during one of my trips - it was unique experience that I have not seen at any other hotels before. Well done!
"Excellent hotel "
Fantastic staff !!! Service is Excellent! A bit dated but room is very spacious! Location is Very Good! Highly Recommended! I arrived very late due to the horrendous traffic, Stella offered a wonderful ginger tea and did The checked in in one minute!!! Well done Guys👍👍👍👍👍
By far one of the best Ritz Carlton hotels I have stayed at. Extremely good service, good room size and good location. The service was very good and the staff were very polite and helpful. Hotel staff were so warm, they made us feel at home. Would highly recommend.
"Generous, Kind and Sincere"
My wife and I thoroughly enjoyed our stay at this hotel. We were greeted with complimentary traditional drinks, and waited on as if we were royalty. A particular mention and thanks should go to Jaya and Andi for there kindness and professionalism. A big thank you also to Rahma and Robi as well as those that so lovingly decorated our bed with roses the first night. Thank you all for being so generous and kind to us. If we are in Jakarta again, we will be back! Cheers, "Mr James"
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM