of TripAdvisor Travelers recommend this hotel
"Good but not great"
Stayed on club level for a conference. Trip did not start well as they gave my confirmed king bed away and had no other rooms so had to settle for 2 double beds. Bathroom had 2 high faucets which splatter water everywhere. Bellman did not bring extra hangers and ice as requested after he brought luggage to room. Housekeeping was great. Always left extra towels and supplies when asked. Close to convention center. It is attached to JW Marriott which also has a Hertz car rental downstairs. Concierge was pleasant and helpful. Staff and food in club lounge were excellent, though not as polished as some other Ritz Carltons probably due to youthful inexperience. Easy to get Ubers from this location. Overall, a good but not great stay. Not impressive for the price paid.
Well if you search my reviews you will see this is not my first time here, and if Definitely will NOT be my last! I will not chose another hotel in the area. The hotel is perfect in every way from the rooms to the staff and location downtown. The staff really separate this hotel from the rest. Every time I return they remind me that they appreciate my business and go over and beyond to make my stay perfect in every way. This time I forgot my dress socks! I called to ask where a local store was, but Sara insisted on sending up a pair. Not just any pair, the type you would find at a fine mens shop. Also some bags of chips and cookies which I said I was also going to pick up. THANKS!!!!!! Yes, its a Ritz Carlton and yes, this is what you think should be done...but ask yourself, how many times is it really done''' Looking at reviews of many 5 star hotels on here you will see how often the right thing is not done! The lounge like most Ritz Carlton lounges was amazing! Again, the staff was awesome and helpful. Highly recommend!
"Great Weekend Get Away"
Fantastic base for a weekend get away to attend a trade show at the convention center. Perfect location, comfortable room and the Club is a real value! Would highly recommend for anyone in town for anything at LALive or the Convention Center.
Great place to stay and very convenient to LA convention center. Personal and private Hotel. Elevator Key to get to guest floors added security and privacy. Club Lounge was warm and friendly with nice foods and drinks. Attached to the JW Marriott through a doorway, but much quieter and secluded than the larger hotel.
Pros Walking distance to L.A. Convention Center and Staples Center Spacious, modern rooms have 42-inch flat-screen TVs and tea/coffee facilities Farm-to-table restaurant and bar with happy hour, plus room service Stunning third-floor terrace with comfy seating, fire pit, and private areas Lobby Starbucks coffee shop with plenty of seating Fitness Center with ample equipment and panoramic city views Lobby gift shop sells souvenirs and ice cream Meeting facilities and business center Club Lounge serving breakfast and evening hors d’oeuvres (for Club guests only) Dog-friendly (fee) Cons No swimming pool or spa Fee for Wi-Fi (free for SPG members) Pricey valet parking only Bottom Line The four-pearl Sheraton Grand Los Angeles is an unexpectedly chic outpost of the chain brand, having been spotlessly and stylishly renovated in 2015. Conveniently located for business travelers in L.A.'s Financial District, the hotel is part of downtown's tourist-friendly Bloc district. Its farm-to-table restaurant receives good reviews, while the sun terrace offers stunning views, craft cocktails, private seating areas, and a fire pit. There's also a well-equipped fitness center with panoramic vistas, as well as a Starbucks in the lobby. Its 496 spacious rooms mix modern decor with a touch of Hollywood glam, but Wi-Fi incurs a fee (free for SPG members). Travelers might want to compare rates with the Westin Bonaventure Hotel & Suites, which offers an array of extras including a pool, spa, and several restaurants.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM