of TripAdvisor Travelers recommend this hotel
"HOME AWAY FROM HOME"
There are very few city hotels in the world that can provide you with ultimate luxury and dedication of each and every staff member. I stay here a couple of times every here and they make me feel like I am home. Dedicated to every need you have, dedicated to your full satisfaction with your room, comfort, enjoyment and entire stay. Why stay anywhere else! Every room has amazing views of LA. Every room has great amenities such as a nespresso machine and pods which is a necessity for jet lag hhaha. The beds...ULTRA comfort! The hotel looks BRAND new! Everything is just as you would expect to find in Travel and Leisure magazine!
I was attending an event at Staple Arena. Ritz Carlton was within walking distance. Great Hotel. The night I stayed was two nights before the emmy's so some areas were fenced off. Overall The fencing was not an issue getting around.
"perfect property service depends who is serving you ..not standard ...."
we have been at the Ritz me and my wife room booked under her name using our points ,i had no bad experience at that hotel at all for last 4 years since i knew it ,but when the hotel is busy and fully booked ,you might experience unashamed behaviour from the front office employee mainly the guys not the ladies .. my wife was asking him to extend our stay ,he said no can not ,she asked to talk to his manager ,he refused even to tell her who the manger is and answered with a very bad answer and bad attitude which we could not take it and we checked out immediatly .. i met with the sales manger MRS Sohy Head ,wonderful sales lady ,wonderful attitude ,the reall Ritz attitude which every employee should have ..and she promised to handel that and even convince us to stay again on monday we will check in and see how it is
"Changed from 5* to 4*"
As a regular at Ritz-Carlton hotels, and recently had an extended stay at the RC Hong Kong. I stayed at this RC again, and was disappointed. I stay at this Hotel for its location to the L.A. Convention Ctr. The offerings at Club lounge and the amenities at this property has gone down from my prior stays, and it is not up to par with other RC properties. It's more like a stay JW Marriott than RC. My room is dated, and in need of major renovation. Chips is the furniture and discoloration in the carpet is noticeable. Service at the Club was still good.
"Great downtown location"
First time staying here as we had an event at la live, so it was a perfect location! Staff were fantastic, room service always great. Loved the rooftop pool and loungers. Real oasis in the middle of the city.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM