of TripAdvisor Travelers recommend this hotel
I was there for a girls birthday party. We stayed on the Club Level. We had so much fun walking down to the Club Lounge and sitting around on the balcony looking over the Marina enjoying snacks and drinks. It was perfect for us to laugh and enjoy the view.
"Very Poor Food and Beverage experience"
One would think that an expensive five star hotel one could manage to provide even adequate service. We ordered drinks and even after 45 minutes and asking five servers we never got our order. I have serious allergies. Despite conferring with the chef I couldn't get any cooperation or concern for my serious health needs. Finally, I was served some concoction which ended up making me very ill.
We decided to go to the Ritz Carlton Marina Del Ray to celebrate our missed anniversary trip. Upon checking in we were offered a glass a champagne by the front desk. Sunday evening we were enjoying a drink at the bar and Seth Klinger our bartender brought up a lovely cheese cake with Happy Anniversary on the plate. It was a big surprise. He then wrote us a lovely note and left under the door welcoming us back next time we are in the area and what a pleasure it was to serve us. That was special treatment.
"A Quick Trip to LA with my Husband"
My husband was invited for a business visit with his job and we stayed an extra night and stayed to sight see. We had a king sized bed in a beautiful room overlooking the pool and with a view of the marina. It’s a gorgeous hotel with a friendly staff and delicious food.
"Great hotel, great service"
I have deducted two stars because of their miser housekeeping staff. But first, let me begin from the beginning though. The check in was good. Being gold members, we were welcomed nicely with everything well taken care of. We really felt welcomed. Talking about the rooms, we had two rooms as we were a large family. The rooms were good as you would expect from a Ritz Carlton. Their pool was good though cold but their hot Jacuzzi was awesome. Their gym is good too. It can definitely sale you through advanced weights and cardio workouts (machine). Their staff is very courteous and affable. The only down is their housekeeping staff. They even shy away from giving you the complimentary chocolates that they are supposed to give. All im all, good stay but expensive!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM