of TripAdvisor Travelers recommend this hotel
"Everything was just right"
My wife and I were celebrating our anniversary. Had a deluxe king room with city/partial park views. Upgraded due to platinum status. Also club lounge for a fee. The whole staff treated us great the whole time. From the bell service securing the curtesy car, to the club lounge making gluten free dishes for my wife. Charles in club is the best! Will be back for sure!
"A lovely time in Central Park"
We love the Ritz Carlton Central Park. The staff is so friendly and location is perfect right across from Central Park. The view from our room was excellent. We could look right down on the NYMarathon. The rooms can use a little updating.
The staff turned a great weekend in to an unforgettable weekend... a TREMENDOUS experience. In particular the concierge, club level and front door staff were "over-the-top" and added to our time in NYC.
"A great experience "
I stayed in this hotel while I was on a business trip, it is one of the best hotels I have been to. A great location, very friendly staff and lovely facilities. I will go there again in on of my next trips
"My favorite hotel in NYC"
The Ritz is certainly a pricey hotel, but it's absolutely worth it! We've stayed at this Ritz many times over a number of years and we have yet to be disappointed. Without a doubt the Concierge level is worth the extra fee. There's always a light food service available most of the day / evening and it's a nice way to grab a snack or light meal. The staff is always willing to go beyond expectations and kind to guests. I've seen some guests who treat these folks very rudely or in a condescending manner but they simply smile and continue to help. I've learned that if you're nice to the Ritz team they are very kind and always willing to help. The Ritz Carlton has some of the best employees I've ever seen. The other two areas I've enjoyed are the lobby bar and spa. We've used the lobby bar when we are meeting folks for a drink and we really enjoy the seasonal menu of craft cocktails. The spa is perhaps one of the best I've experienced. Here again service is beyond compare and perhaps the hotel's best kept secret. Highly recommend.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM