of TripAdvisor Travelers recommend this hotel
We were shown to the lounge and given a welcome drink and afternoon tea whilst we waited for our room to be ready. Room 3310 was a large corner room, nicely decorated in neutrals and blues. There was a large bathroom with two sinks, bath, separate shower, Toto WC. In the room there was a desk, large tv, fridge-type minibar, kettle, Nespresso. Wifi was free and very fast. There was a socket next to the bed on one side and a UK socket and USB on the desk, and proper reading lights each side of bed. And, in the wardrobe - pyjamas! Club Lounge was lovely: drinks were available all day from the bar and there were five food presentations each day. Breakfast includes a chef cooking eggs to order, but gets a bit chaotic when busy. Evening hors d'oeuvres included steamed salmon, grilled beef as well as Japanese dishes. Sweets included a chocolate fountain. We used the gym, which was not huge but well equipped. Check out in the lounge is slow: it took 20 minutes even with us chasing them: allow time if you have a flight/train to catch. The location is good, next to Herbis shopping centre and few minutes walk to the local station and few minutes cab ride from the Shinkansen station.
"Victorian Charm in the Heart of Osaka"
We stayed here during our first time visiting Osaka. The hotel was beautiful, and the service was outstanding. We even met the hotel manager in a nearby cocktail bar, and the next day he had a surprise waiting in our room for us! Talk about making someone feel special! Most comfortable bed during our entire 17 days in 5 cities in Japan by a long shot! Hotel is well kept, and a great location. Easy to walk to the train station and hundreds of bars and restaurants. I would absolutely recommend the Ritz in Osaka if you are planning a trip here. We have zero complaints about our stay.
This hotel is amazing!! Perfect rooms, perfect location and service. The view from our room is amazing and the room is more than perfect! I really recommend this hotel, specially for couples, we are in our honeymoon and they are made everything special and perfect.
"Not up to Ritz standard for details"
Stayed one night at the Ritz Carlton on business, and would not stay again. The attention to detail is lost in dated decor (orchids run amok in the lobby) as well as service unfit for the price. Left my dress shoes outside for overnight shining. They totally missed my shoes altogether. Club level breakfast was disappointing in its limited breadth with no Japanese breakfast items. Plus the 7a crowd when it opened was completely overwhelming and the omelet station queue was interminable. This place needs an upgrade. I would not stay here when returning to Osaka. Not worth the exorbitant price.
"LARGE HOTEL WITH LOVELY ROOMS"
The Ritz is a large hotel with lovely rooms and great views. While the our room was not enormous, the décor was very nice with ample closet space very comfortable bed and large marble bathroom. Our city view was stunning. Breakfast was a huge buffet of both western and Japanese foods. Compared to the other Japanese hotels we stayed in where service was extraordinary, I thought the service was not at that level.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM