of TripAdvisor Travelers recommend this hotel
"Always a wonderful experience"
My husband travels a bit for work and I decided to come with him on one of his business trips and what a wonderful experience. We were greeted by the staff at the entrance and we had a small talk and they even remembered our names. They left us some treats and a handwritten card while we were out for the day and even decorated the bath tub with rose petals. The view of the bund, the pearl tower and Puxi was amazing (on a clear day). One of our favorite hotels to stay at.
"Everything was perfect"
Everything was perfect even before my arrival. Susan contacted me about my arrival information and provided me a great experience in their hotel. Everything was really impecable! Since the cleaning until the views from our windows. There, you can't miss Scena and Flair. They are unmissible experiences!
Stayed here for one night, hotel and staff all great and really helpful. Arrived at about 7am having done an overnight flight in. Arranged early check-in for a quick kip and refresh before meetings at 11am. Food in hotel restaurant not cheap but all good quality and staff look after you well. I'd definitely stay here again on my next trip to Shanghai from the UK.
"Always the best"
I have been visited Shanghai many times for business, and tried many different 4~5 stars hotels. But the Ritz-Carlton is the best, since first time I stay on 2 years ago. I have no change to other hotels, this is my only choice.
I stayed multiple times at the Ritz Carlton Shanghai Pudong, still it's worth spending few minutes on this review to acknowledge the quality of the service, not to mention the amazing view on the Pudong area and beyond. I will share some of the experience which made my trip to be a great event. Imagine an arrival day with quite a bit heavy luggage, with no hesitation the hotel employee takes care and accompanies you to the club level for a unique check-in experience. Or enjoy breakfast or dinner at the Scena restaurant and find out how hotel people welcome you with a smile and assist by any means. In particular I would like to recognize Scena manager Mr Panella and his team. Or imagine that no table with a window view is available at the Aura lounge, but you might get one if released. They don't only tell you about, they just do it and it is priceless.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM