of TripAdvisor Travelers recommend this hotel
"Belated Birthday for kids"
This hotel defined hospitality from the moment I called to reserve the room until we were handed our keys back from the valet. They made the weekend extra special with birthday gifts and cupcakes waiting for my kids in the hotel room followed with individual birthday cakes at the Fyve restaurant. Every morning at breakfast we were created by our sweet hostess who knew my kids and myself by name. We had the same waiter both nights and my daughter wrote him a thank you letter using some of the art supplies they gave her in her birthday bag. They took our luggage to the car on Sunday and allowed us to keep the car there after check out while we took an UBER back into DC. I can’t wait to go back again and neither can the kids!
The Ritz-Carlton Hotel in Downtown DC was beautiful, comfortable, affordable, and provided excellent customer service. Our hotel room was roomy with a beautiful bathroom and a comfortable bed. The only thing we found odd was the bed was King size but it did not feel King size, but it was larger than a Queen size. .
Celebrated my 20th anniversary. Was upgraded to a junior suite at check in. The staff was great and the suite was spacious. We walked to Georgetown and to the National Mall. I will stay at the Ritz whenever I visit Washington.
"Great hotel, wonderful staff"
Stayed for three nights and took club room option. Not cheap but get breakfast, lunch and even simple dinner complimentary. Staff in club rooms are fantastic. Would thoroughly recommend for couples looking for affordable luxury.
"Lousy service! No regard for regulars "
Stay here every time we visit dc on business. The service gets worse every time we return. The bank we are with rents floors over the IMF/WB meetings each year. Yet when we arrived for a check in at 4 on were asked to wait and the room was not ready even at 5:30. Had to assert ourselves to get them to check us in. Room service inefficient, cleaners never replenish supplies, water etc. They have never heard of camomile tea! Extremely disappointed, unsure we’d like to stay here next time we are here on business.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM