The Rockwell is situated in London's popular Kensington area, 10 minutes from the Gloucester Road Tube station, 5 minutes from Earl's Court Tube and a 30-minute drive from London Heathrow.
"Great to stay for a night before heading home."
The staff were very nice. There wasn't a lift so we had to take our bags up stairs. The rooms were quite small but cosy and neat, modern and quiet. There is a hospital just opposite so if you injure yourself you can get medical help quickly.
"Cosy modern and well located"
We satyed with our baby, we Loved the hotel, really cosy and modern you feel at home, great location, We had a doubled height beautiful room. To improve: Breakfast can be better, the bathroom is pretty small
Good- 10 min walk from earls court, clean throughout, good amenities in room and pleasant staff. Bad- Water pressure from tap in sink in bedroom was low at times Ugly- Whilst located at the back of the hotel, there was a noise outside or from air conditioning which was annoying all night. I put ear plugs on and still I could hear the noise. Not a pleasant night. They need to put double glazing in or sort out. I wouldn't want another night like that. Ruined a good stay.
"Welcoming staff at the Cromwell Hotel"
The staff at the Cromwell Hotel went out of their way to welcome us and to assure we were comfortable in our room. We asked for a quiet room and were given a room at the back on the third floor. I was surprised at how quiet it was. We could not hear the noise from busy Cromwell Rd. (which goes on all night) at all when in our room. The queen sized bed and pillows were very comfortable. The managers were charming, helpful, and friendly. There were many small touched in the spacious room to make guests more comfortable, such as ample shelf space, easy chairs, a pot to make tea and coffee, robes, help carrying luggage to the room. We did not have the breakfast. I would have given them 5 stars, except the elevator was broken until the last day of our stay. We had 73 steep steps from street to room every time we went out. Also, the maid did not speak Any English which made it difficult; although, she did try hard to please. Overall, it was a good stay and we will stay here again when we return to London.
We've just come back from a weekend in London. The hotel was exactly what we needed. We couldn't believe the size of our room. So much space. We had room 307.(Floor 3, room 7) This was at the back. Very quiet and no traffic noise. We were able to drop our luggage off when we arrived early Saturday morning so able to go and explore. Then vice versa on Sunday. Easy access to underground. Walking distance to museums. We'd definitely stay here again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Japan Credit Bureau (JCB)
Check-in: 3:00 AM , Check-out: 11:00 AM