"An authentic Five stars hotel with heartfelt hosputslity"
Taking a hide away 3D2N in royal garden, we are cordially greeted by the front desk Angie, and began our short holiday... the roof top pool , with breath taking harbour view, and the pool side on duty health club crews dedicated services and politeness... Privileges access to the health club indoor facilities which is well maintained, clean and staffs with very appropriate attention to guests... Excellent team training and management... Overall we had an out of surprise short intimate three days holiday and left all refreshing and good memories of the wonderful services and heartfelt hospitality extended to us from this wonderful hotel. I will visit again and recommend to my oversea expatriates for their future lay over visit to go. Thank you .
Excellent service - great location - my check in at the front desk was handled by Angie - she has been at the hotel for a number of years and is a great ambassador - after finding the type of room that I enjoy staying in she accompanied me to make sure that everything was as it should be. A service which is not generally found these days.
The Royal Garden was our hotel during a eight days stay in March and it was an excellent choice. The staff is amazing, friendly and extremely helpful.Room i checked in at the first night was terrible with cigarettes smell, i told Yan at the desk and she moved me to 1426. the new room was tastefully Modern and extremely quiet. Thank you yan. The money exchange rates at thr hotel are not competitive with outside stores. Definitely going to be back.
"Great location and value in TST"
Great location in TST East, a short walk to MTR and to Nathan Road etc. The room itself was modern, clean and well appointed and fairly spacious for TST. Having stayed in TST a lot, I thought this hotel was good value for money. Looked like a good buffet restaurant option in the hotel though I did not try it, as there are many eating places in the surrounds. Hotel staff courteous, especially concierge. Front desk staff did not seem to be enjoying their work very much. This was my only slightly down impression of this hotel.
"royal garden hk"
great service and a great hotel enjoyed the location everything about the hotel was great very good food at all the restaurants , breakfast buffet is one of the better ones and I travel throughout out the United States and Europe
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM