THE SHANGRI-LA HOTEL, BEIJING
29, Zizhuyuan Road, 100089, Beijing, China - Hai Dian
1648 reviews
Description
Location: The Shangri-La Hotel, Beijing is located in the Haidian neighborhood of Beijing, close to Five Pagoda Temple, Beijing Aquarium, and Central Radio and T.V. Tower. Nearby points of interest also include Yuyuantan Park and Beijing Zoo. Hotel Features:Dining options at The Shangri-La Hotel, Beijing include a restaurant and a coffee shop/café. A bar/lounge is open for drinks. Room service is available 24 hours a day. The hotel serves buffet breakfasts (surcharges apply). Recreational amenities include an indoor pool, a sauna, and a fitness facility. This 5-star property has a business center and offers small meeting rooms, secretarial services, and a technology helpdesk. Complimentary wireless Internet access is available in public areas. This Beijing property has event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. The property offers an airport shuttle (surcharge). Wedding services, translation services, and tour assistance are available. Guest parking is complimentary. Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands. A total renovation of this property was completed in September 2004. Guestrooms: There are 670 guestrooms at The Shangri-La Hotel, Beijing. Guestrooms have city or garden views. Coffee/tea makers and minibars are offered. Bathrooms feature shower/tub combinations, phones, makeup/shaving mirrors, and bathrobes. Wired high-speed and wireless Internet access is complimentary. In addition to desks and complimentary newspapers, guestrooms offer multi-line phones with voice mail. Televisions have satellite channels. Air-conditioned rooms also include complimentary bottled water, blackout drapes/curtains, electronic/magnetic keys, and irons/ironing boards. Guests may request microwaves and wake-up calls. A nightly turndown service is offered and housekeeping is available daily. Cribs (infant beds) and rollaway beds are available on request.
- General services
- Wedding planner
- Complimentary tea & coffee
- Laundry facilities
- Currency exchange
- Secretarial
- Interpreting
- Doctor on call
- Butler
- Reception
- Concierge
- Luggage storage
- Babysitting
- Airport transfer
- Multilingual staff
- Daily newspaper
- Room adapted to disabled people
- Wi-Fi
- General amenities
- Disabled access
- Private parking
- Air conditioning
- Safety deposit box
- Elevator
- Wellness facilities
- Spa
- Massage
- Beauty salon
- Sauna
- Fitness centre
- Indoor pool
- Dining
- Bar
- Restaurant
- Breakfast
- Business facilities
- Conference facilities
- Business centre
- Leisure amenities
- Bike rental
- Children's club
- Dvd library
- Garden
Average rating of the Hotel
91%
of TripAdvisor Travelers recommend this hotel
This average is based on 1648 reviews
Cleanliness
Sleep quality
Value
Service
Location
Rooms
joshuapxf
,
July 17
"Nice experiance"
the staff is friendly，they are always willing to help. The food is good. room is not renewable enough. I will try the new tower in next stay. FYI，there is a nice Chinese garden near the hotel. Must go.
Dnagerous
,
Singapore, Singapore
July 17
"Family holiday"
First time to Beijing. The room assigned was spacious especially good for a family with youbg children. Service was tip top from front office to concierge. I will like to mentioned the doorman who always assist our needs for taxi and the room attendant who noted we have young children and provided us extra bottled water for us. Sadly, it lasted 3 days as our 4th day, the bottled water return to normal.
philosion
,
Appenzell, Switzerland
July 17
"Bye bye Shangri La"
This is the last time I stayed here. Sadly, since it was through this Hotel that I discovered the Shangri La brand and I have been a loaylist to them since 2010. But this time, so many Errors and bad taste led me to choose other Options. Check-in: There is no Special check-in in the valley wing anymore; also, there is no in-room check-in for executive rooms. So you have to go to the other tower (garden wing) and contact front desk there. Room: I was assigned a worn-off room full of stained carpets, with closet doord that would not close, and a clogged shower drain. Club Lounge: From rude to outright hostile, sometimes not allowing me to sit where I want, even if the places remained empty, and often refusing to serve me, even if serving others. On one particular day, staff decided to show up in rugged and torn Jeans and T-Shirts. The quality of food in the lounge was meager at best, and breakfast items were not offered.
wonsgroup92376
,
Los Angeles, California
June 17
"Prince wonsgroup"
Great hotel and amazing people but location not so convenient. The services and food is so great that it overtakes your consideration of location. It was just like home with great people like Alisa, Samantha and the host of others
Jan v
,
June 17
"Not what you would expect from shangri la"
Being a rather loyal user of shangri la, this place is not what I have come to expect. Check in is slow, my colleague was even refused, although he had a booking. Forced to pay double. Overall impression is stuffy and worn out. Staff are far from helpful, no assistance with luggage. Room had no shower, just a very small bath(Abt 1,5 meter tub) no electrical plugs at the desk for pc. Concierge is downright arrogant. Don't even try to ask for matches. Golden circle membership gets you nowhere. Price quality ratio is absolutely unacceptable. This place is not worth the name.
Booking conditions
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
