of TripAdvisor Travelers recommend this hotel
"Love this chain and happy with this hotel"
We had a suite.. THey provided fresh fruit. I believe the would have replenished it daily but we didn't bother because the club did such a great job We got al the bottled water we needed. It was out of the way, with few restaurants or other businesses nearby. But we used DIDI and got around fine.
"Super nice service 。非常好的服务"
I am so grateful for staff who is Kevin from the concierge.thank u for arranging all my pracels and so nice to me. I will come again soon.谢谢礼宾部的kevin，帮我把所有累积的包裹给整理好。前厅部也很好。这是一个很愉快的经历。房间非常干净，辛苦各位员工了，我是常住的客人，以后还会来。
前厅部和礼宾部每次都可以让人非常惊喜。特别感谢礼宾部的孟先生和前台的赵辉大姐，感谢他们无微不至的照顾。另外早餐的皮蛋是我最爱。I received the warmest greetings and comfortable room upgrading when I checked in and my luggage was well treated by concierge. The most service from Cage Meng and Diana Zhao is unforgettable. I also had breadfast in coffee Cha which is very fruitful to guests and the instantly fresh juice is the exclusive differentiator of Beijing Shangri-la. I love it so much. And it is undoubt that I can eat Pi Dan(the special salted duck egg) which is very delicious. Hope to sse you all soon.
Generally good hotel with hardware and software.I was living at the new wing, looks quite good. Room is clean and tidy. Initially got Wi-Fi login and airconditioning problem, after express the issue, it sorted out sincerely and efficiently. Good staff with great problem solving skill.wonderful living experience.
"Return to Beijing"
For a business trip, it may be out of the way, but the Shangri-la Beijing is a haven for busy businessmen. the service as always is impeccable. the people warm and welcoming. the breakfast at the cafe offers some unique Beijing breakfast fare seldom found in other hotels. Service is Aplus and the price is fantastic for a 5 star hotel.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM