of TripAdvisor Travelers recommend this hotel
For years, this has served as one of the most important hotels in Beijing, and one of few relatively conveniently located for Tsinghua, major universities and the new tech parks. Service, food and cleanliness are still excellent but, despite their best efforts, this Hotel is fading. It probably needs to be shut for a year with a total makeover and modernization of the guest rooms. The bathrooms in particular are out of date, simply not large enough, though in most they have managed to squeeze in a walk-in shower.
"nice service ...helpful staff"
I am so grateful for staff who is Kevin ,Marvin, Justin,Eric,Albert from the concierge.thank u all for arranging my pracels and keeping them well. Nice and polite to me. As a flyer,travel around world, this hotel's staff are the best for me .I will come again soon.
"Great Concierge - Lovely hotel"
We arrived minus our luggage - which had been delayed in London when snow caused chaos at the airports. Justin Lui the Concierge got on the case (literally!) & although our bags went via Korea & then landed in Beijing a few days later, he kept us informed of all his endeavours to track them down. So big THANK YOU Justin.
"Thank you for the excellent experience!"
I travel a lot. Stay in different hotels in different cities every month...This hotel is one of my fav...thanks the staff Justin ,Albert Mi,Marvin Cui from concierge.they are always helpful and ready to help the customers. This morning something wrong with my hotel bus,which Albert Mi handled it perfectly and made every body happy finally. Concierge's perfermance is so perfessional and outstanding ! I do like the service and the staff's warm-hearts...The picture i post is that the gifts from hotel~beautiful and yummy!
The service was always great! Great friendly staff are always happy to help with anything, facilities that are perfect and breathtaking. Would recommend this hotel to any friends and family and will be staying here again next time I am in Beijing!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM