of TripAdvisor Travelers recommend this hotel
We are a couple living outside Seoul and we wanted to have a luxury staycation. We stayed at the Shilla for one night in the middle of August. It was the peak season, the hotel was packed with people and especially families with lots of small children. We stayed in an Executive room with lounge access. The room was beautiful. It had a super comfortable bed and amazing views of Namsan. The lounge had so many nice treats all throughout the day, food and drinks were delicious, a long and generous happy hour, it was well worth the cost of staying in an Executive room for lounge access. Everywhere in the hotel the service was excellent, the staff were constantly highly attentive. There were only a few small downsides. There were too many small children when we visited. The pool was way too busy, so much that we didn't really want to use it. And it was honestly not the most friendly food environment for vegetarians. Otherwise it was nice!
"classis ,luxury and friendly hotel"
It's my 3rd time staying in this hotel. The room here is with normal size. Everthing is clean & tidy. Staffs are very nice and polite. The concierge are excellent here. Though it's our 3rd time to stay here,the 2nd time should be around 2 years ago. They still recognised our face and help us to arrange our needs so well! The resturants they recommended are all top of the town! The most important is our kids can enjoy them as well! The breskfast buffet is great! Lots of choices and all are freshly made. Especially the fruits and veg. It's so fresh, juicy and crunchy! The resturant inside the hotels are nice. We tried the Korean one and it is definitely a high quality Korean restaurant .It is totally different from the one we tried from the city! The food they served, the wine they have and the untenils they used are definitely in a high ranking class! A must try experience though the price is comparatively high! Next to the hotel is the Shilla duty free shop.It is a walking distance within 3-5 minutes from the hotel! There is also shuttle to city centre . One thing I must highlight here is their cake shop. The best green tea cake I have ever tried!Everytime I went here I will eat 1 pcs almost everyday! One bonus experience you can get from this hotel: Many weddings are held here and you can see a high quality Korean wedding ceremony here! Even the hottest Korean pop stars have their wedding here. If you are luckily , you may meet some of the top K pop here in their restaurants. They always go their for dinner!!! As a whole,if you are looking for a comfortable, quite & relaxing enivorment( not crowded with people in the hotel lobby! ) with good services, The Shilla is your choice!
"Best hotel for great food"
Centrally located in Seoul near Nam Shan close to shopping areas, which makes it easy to travel around in town. The interiors and hotel rooms are contemporary and luxurious with great city view. Restaurant La Yeon is where you can sample the best Korean food made with quality ingredients.
"Excellent service in a renowned establishment"
This is one of Seoul's best known and also better-loved property, with good reasons. The Shilla sits on its own little knoll/hill and has its own private rock garden with views of the city, historic buildings (for private banquets), and duty free store within a short stroll. Its staff are uniformly excellent -- they are professional, ever helpful and efficient, and are there to make your stay pleasant. However, for the (not insignificant) price you pay for your room here, you do need to take note of a few things that might surprise you. First, it is a crowded hotel (popular with locals having events and meals, hence its well-loved status). The lobby was filled with people (locals and tourists) on Sunday noon time when I checked in. The staff were all super nice but the atmosphere did feel like a railway station (a posh one), and the lobby was rather bare (save for a magnificent light/chandelier feature which hung overhead as an installation art). I only wish there were luscious flowers all over to soften the entire place (there were palm leaves and green berries all over, rather stark and minimalist). Second, the rooms were spacious, cool and clean, but perhaps too minimalist. All in chic white, black and brown (like a lovely Jo Malone box), but unfortunately devoid of lovely Korean touches. Nevertheless, a lovely view (from almost all floors) and super efficient bathroom make up for the slightly antiseptic décor. Thirdly, make sure you check what you are paying for! I had a slightly lower rate which I was very happy with until I found out this meant "no use of outdoor pool" with this price. Different room packages come with differing access to the pools. I could only use the narrow 3-lane indoor pool and one outdoor and one indoor Jacuzzi. When I tried to use another outdoor Jacuzzi, I was told I could not as I didn't pay to use the outdoor cabana. All the pools were packed (apart from tourists, also locals probably with membership rights to the hotel's sports facilities), so do not expect to have a quiet and serene time by the water. Finally, be prepared to pay quite a lot if you intend to eat within the hotel (from room service, a burger costs about US$40 while a salad costs over US$20, all very steep prices by any standard). Overall, the hotel is a lovely establishment with excellent staff and a cool, chic and minimalist aesthetic. The efficient bus transfers to the duty free store as well as 2 downtown shopping sites (Dondaemun and Myeongdong) are much appreciated too.
"Nice Nam Shan & sunset view and delicious breakfast buffet"
Luxury stay at the hotel room with a contemporary design, where my room had a nice view of Nam Shan and sunset. Though they have a glass between the bathtub and bed, which I don't quite like, so I would remote control the wooden blinds to stay down and closed at all times. Breakfast buffet had a good selection of dishes, and in many types of cuisine, like Korean, Chinese, Japanese, western, etc. My favourites were the dimsums, cheese, omelette, and their juice selections - they have Kale Cucumber and Apple juice! Tips: have your breakfast before 9am, or else you'll have to wait to get seated. Room rate was decent, I thought it would be more pricey. The staff were friendly and helpful. There's also a KAL Limousine bus that can get you from Incheon Airport to Shilla Hotel, once every half an hour. During my next business trip, hope my company can allow me to stay here again.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 AM , Check-out: 12:00 PM