"Good location & friendly staff"
Location is great & close to blue & orange subway lines. Staff are very friendly & helpful. Housekeeping is excellent - clean rooms with fresh towels & linen daily. Rooms are an ok size for NYC with very nice bathrooms. Expect practical as opposed to luxury. It all depends on how much you are paying and at $200 a night I think I got a good deal. Only suggestion I have is that complimentary coffee in the mornings would be a nice touch. Thank you for an enjoyable stay!
"Great if you like sleeping on the floor"
I'm not a picky traveler and have stayed at hotels in the US, Asia and Europe. This was the first hotel I've stayed in where the bed was so uncomfortable that I ended up sleeping on the floor. The mattress was poofy and I couldn't stop rolling into the middle and bumping into my husband. I'm 5'2" tall and weigh 110 lbs. so size was not an issue. Also, there was no hot water in the sink although the shower was fine.. I consider that a minor annoyance. Granted, it is Manhattan, but to spend $280 for a night and sleep on the floor is not a good deal by my standards.
"No escape from the street smell"
First impression was alright, then went to our room expecting a queen bed (what we paid for) to find a double bed. Apparently to them this is a queen bed and refused to compensate for this. The smell that came from the bathroom vents were also horrific. Whatever we did, we could get rid of the onion smell from the room. Only thing we enjoyed where two lovely cleaners who we polite and happy.
"Very nice hotel"
We stayed only one night but the small room was clean and had what we needed. The staff was very nice at the reception and the bar, Gabriel gave us some good tips about the area. We were mostley out in the city so we didnt got to eat breakfest or try the gym. Overall we had a good time in the hotel.
"What a poorly run hotel"
My wife and I made reservations at the Shoreham through Expedia and pre-paid as per protocol. We were coming from California. When we arrived, we were told they did not have a room for us because they were “over-sold”. It did not matter we had already paid for a room at $392 and had a confirmation. We were placed in another lesser hotel three blocks away that we had to walk to in the rain. The management was minimally apologetic. At the very least we should have had a refund of our expenses, a meal and transportation to the other hotel. Not only were we extremely inconvenienced by this lack of a room but were treated with little sincerity. The hotel we stayed at had the room rate of $244. How has this been fair to us!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM